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About the Role

The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, and reducing and managing shrink.

Responsibilities

• Recruit, hire, develop, evaluate, discipline, and retain efficient team members.
• Deliver Legendary Customer Service through GURA (Greet, Uncover Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer).
• Create and foster a welcoming environment and sense of belonging, ensuring diversity, equity, and inclusion are experienced daily.
• Schedule, organize, and plan daily activities for team members to ensure efficient store operations.
• Lead team members to ensure a Legendary shopping experience that differentiates from the competition.
• Communicate company processes, policies, and directives to team members, evaluating their effectiveness and coordinating with management to resolve issues.
• Learn to create a desirable work environment through promotions, recognition, and empowerment.
• Problem-solve and resolve conflicts for both team members and customers.
• Learn sales and profit management, being accountable for achieving top and bottom line results.
• Promote a safe and productive work environment.
• Manage the daily merchandise flow to ensure adequate in-stock and inventory controls.
• Learn the process of organizing merchandise resets to company specifications.
• Implement and sustain merchandise presentation per company standards.
• Evaluate the competitive environment and work with Operations and Merchandising teams to ensure quality and performance.
• Train on daily, weekly, and monthly processing of required paperwork, including invoices, schedules, product orders and returns, and POs reports.
• Train to perform periodic sales forecasting, payroll analysis, and budget review.
• Train on documentation of team member evaluations and corrective action.
• Train on managing periodic price changes.
• Train on communicating inventory needs to buyers and distribution centers.
• Learn to work with buyers, supply chain management, district managers, and distribution centers to solve inventory problems.
• Learn how to coordinate and conduct special sales events.
• Train to assist District Manager and other Store Managers in solving district issues and support operational needs.
• Engage in community involvement.
• Set the tone for and reinforce the mission and values of Tractor Supply Company, developing the store as the “Employer of Choice”.
• Learn how to address team member issues and concerns, working with HR when necessary.
• Learn how to assess and develop team members for advancement within the organization.
• Train to be responsible for budgeting and sales forecasting.
• Learn how to be responsible for auditing store processes.

Requirements

• Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Supervisory experience preferred.
• Must be at least 18 years of age.
• Must possess a valid driver’s license.
• Must have valid driver’s license if you drive for company business.
• Process information and merchandise through system and POS Register system.
• Read, write, and count to accurately complete all documentation.
• Freely access all areas of the store including selling floor, side lot, stock area, and register area.
• Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register.
• Move and transfer merchandise generally weighing 0-50 lbs. throughout the store.
• Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall.
• Work a minimum of 52 hours per week.
• Stand and walk for long periods of time often up to four hours straight without a break.
• Travel to other store locations and to company functions.

Skills

• Legendary Customer Experience
• Team Building
• Sales Management
• Inventory Management
• Profit and Sales Management
• Expense Control
• Shrink Reduction
• Recruiting
• Hiring
• Team Development
• Performance Evaluation
• Discipline
• Team Member Retention
• Customer Service
• Diversity, Equity, and Inclusion
• Scheduling
• Activity Planning
• Store Operations
• Leadership
• Communication
• Problem Solving
• Conflict Resolution
• Merchandise Flow Management
• Merchandise Presentation
• Competitive Analysis
• Paperwork Processing
• Sales Forecasting
• Payroll Analysis
• Budget Review
• Price Change Management
• Inventory Needs Communication
• Special Sales Event Coordination
• Community Involvement
• Team Member Relations
• HR Collaboration
• Auditing Store Processes

Location

• Store locations

Work Type

• Full-time
• Onsite

Experience Level

• Manager Trainee
• Supervisory experience preferred

Education Level

• High school diploma
• Bachelor’s degree in Agricultural-Science or Business related field preferred
• Any suitable combination of education and experience will be considered

Benefits

• Company-paid life insurance
• Company-paid disability insurance
• Paid parental leave
• Tuition reimbursement
• Family planning resources (adoption and surrogacy assistance)

About the Company

• At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success.
• We are committed to supporting our Team Members with a comprehensive and accessible total reward package.
• We strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.