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About the Role

As a Petco Certified Dog Trainer, you will enhance the bond between pet parents and their dog companions by providing expert dog training. You will offer one-on-one sessions, group classes, and advice on basic training, environmental management, and customized plans. You will also engage with guests to provide personalized solutions and recommend products and services that support pet health and wellness.

Responsibilities

• Provide World Class Dog Training Services
• Attend and successfully pass Petco’s 6-week Dog Trainer Instructor Program
• Complete all assigned Workday Learning modules and DTIP Student Workbook materials
• Recommend and sell appropriate dog training classes, training, and supplies
• Keep accurate records of training sessions, progress, and pet parents' feedback
• Maintain confidentiality and professionalism
• Work cross functionally with the grooming and veterinary teams
• Complete and apply ongoing training programs
• Provide 360-Degree Solutions for all Petco Guests
• Provide an outstanding guest experience by actively engaging with guests
• Generate future business through a deep understanding of the guest and their pet(s)
• Demonstrate a high level of awareness and knowledge for the health, welfare, and proper handling of all animals
• Perform related duties to support the Pet Care Center in achieving its performance goals
• Ensure merchandise is stocked, priced, and displayed
• Complete cash register transactions and support guests with their OMNI shopping experience
• Adhere to established operational guidelines, policies, and procedures
• Promote a positive culture of teamwork, inclusion, and collaboration
• Complete other duties and special projects as assigned
• Evaluate guest inquiries and refer to the Leader on Duty as needed
• Utilize selling behaviors to identify and solve guest needs
• Contribute to a safe environment by maintaining safety protocols
• Be a part of a collaborative culture centered around solving pet health and wellness needs
• Engage in career development through participation in developmental programs

Requirements

• Passion for animal care, training, and welfare
• Genuine interest for improving the lives of pets and their pet parents
• Excellent communication and interpersonal skills
• Demonstrated ability to handle and work with dogs of all sizes, ages, and breeds in a safe and humane manner
• Strong organizational skills with the ability to manage multiple tasks and prioritize responsibilities effectively
• Flexibility to work weekends, evenings, and holidays as needed
• Physical stamina to stand, walk, bend, and lift heavy objects (up to 50 pounds)
• Familiarity with computer systems and software to manage training records, schedules, and communication

Skills

• Modern dog training techniques
• Positive reinforcement methods
• Basic training
• Environmental management
• Customized training plans
• Guest engagement
• Nutrition recommendations
• Service recommendations
• Supply recommendations
• Selling behaviors
• Safety protocols

Location

• US

Work Type

• Full-time

Experience Level

• Entry Level
• Experienced

Education Level

• Dog Training Apprentice: 6-weeks weeks of instructor led learning and development
• Dog Trainer: Successfully run and grow the dog training business
• Complete the Health & Wellness Certification Program for Dog
• Approved candidates with prior experience that can pass both skill and knowledge assessments may be eligible for accelerated training

Salary/Compensations

• $12.00 - $19.50
• Starting Rate: $16.00

Benefits

• Health and financial benefits
• 401K
• Incentives
• PTO

About the Company

• Petco has been a leader in pet supplies and services for over 60 years, offering a wide range of products, expert support, and a deep understanding of pet parenthood.
• With over 29,000 employees, Petco operates more than 1,500 stores, 250+ Vetco Total Care hospitals, and numerous clinics and distribution centers across the U.S., Mexico, and Puerto Rico.
• Founded in 1999, Petco Love supports thousands of animal welfare groups nationwide and has facilitated approximately 7 million animal adoptions through in-store events.

Equal Opportunity

• Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.