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About the Role
This position supports the Client Service Center by managing a book of personal insurance clients. The role focuses on retention, renewals, and growth through strategic consultation, effective relationship management, and the innovative use of technology.
Responsibilities
- Serve as the primary contact for assigned clients
- Manage renewals, policy changes, and day-to-day account servicing
- Provide consultative recommendations and tailored insurance solutions
- Identify cross-sell and account rounding opportunities
- Support retention and client satisfaction goals through proactive engagement
- Partner with internal teams and leadership to resolve client issues and improve service delivery
- Promote adoption of digital tools and resources
- Deliver high-quality service and support client business needs
- Complete additional projects or duties as assigned
Requirements
- Active P&C license
- 2+ years of experience in personal lines and/or account management
- Strong communication, interpersonal, and organizational skills
- Ability to manage multiple accounts and systems
- Ability to work in a fast-paced environment
- On-site presence required
Skills
- Applied Epic
- Agency management systems
- Client relationship management
- Consultative sales
- Account retention
Work Type
- On-site
Experience Level
- 2+ years
Salary/Compensations
- $40,000 - $75,000
Benefits
- Comprehensive medical, dental, and vision insurance
- Life and disability insurance
- Fertility benefits
- Wellness resources
- Paid sick time
- Paid time off and holidays
- Employee Assistance Program (EAP)
- Calm app subscription
- 401(k) plan with immediate vesting
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Commuter benefits
- Employee discount programs
- Paid maternity and paternity leave
- Legal plan options
- Pet insurance
About the Company
- Global fintech leader providing insurance, reinsurance, payroll, benefits, cybersecurity, and mortgage services
- Employs over 19,000 colleagues in more than 20 countries
- Prioritizes leadership, accountability, and collaboration
Equal Opportunity
- Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.