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About the Role
The CEO Office Strategy & Operations team partners directly with Airwallex's executive leadership on the company's most important priorities. This role is based in London and will own the end-to-end expansion of Airwallex into new markets across EMEA and the Middle East, from defining the market-entry strategy through licensing, product readiness, operational launch and commercial scale-up. You will work directly with executive leadership to solve complex regulatory, product and operating problems required to establish Airwallex as a local financial platform in each market.
Responsibilities
- Own new country expansion strategy: Lead the strategy for where and how Airwallex expands next across EMEA and the Middle East, sizing the opportunity, choosing markets, and defining what it takes to win.
- Design the market entry model: Decide the licensing path, entity structure, and commercial model for each market, translating regulatory and licensing requirements into the operating model.
- Shape the product roadmap: Work with Product and Engineering to turn regulatory and licensing requirements into concrete product scope and sequencing.
- Drive executive decisions: Partner directly with CEO Office leadership and senior executives to frame decisions on global expansion. Present recommendations on market prioritization, launch readiness and investment decisions.
- Build the operating system for launches: Develop tools, templates, and operating rhythms for market entry using AI-assisted research, drafting and automation to systematize expansion.
- Run governance: Own the go/no‑go and launch‑readiness process, including cross‑functional sign‑off, risk assessment, and mitigation plans.
- Flex onto priority CEO Office initiatives beyond core market launches, such as strategic reviews, restructuring or migration projects, crisis response workstreams, or cross‑market structuring exercises.
Requirements
- 5–8 years of experience in top‑tier strategy consulting (MBB or equivalent), regulatory/financial services law, or strategy / expansion roles in fintech or payments, with meaningful exposure to market‑entry or licensing‑driven projects.
- Proven track record of owning complex, multi‑stakeholder programs end to end, including planning, execution, and executive‑level updates.
- Strong operating discipline: confident structuring multi‑workstream programs, running governance cadences, managing dependencies across multiple functions, and driving timely decision‑making.
- Experience working with or around regulatory and licensing topics in financial services (e.g., payments, e‑money, banking, or card issuing), and comfort engaging with legal, risk, and compliance counterparts on requirements and constraints.
- Demonstrated use of AI tools in day‑to‑day work (e.g., for regulatory research, licence mapping, competitive analysis, documentation, or workflow automation), with good judgment on verification and when to pull in human experts.
- Exceptional stakeholder management and communication skills, including the ability to simplify complex issues, influence senior leaders, and create clear, concise materials for steering forums.
- High ownership mindset, comfort with ambiguity, and willingness to get hands‑on in the details to move launches forward in a fast‑paced environment.
- Direct experience driving new market launches or licence applications in EMEA or the Middle East for a fintech, payments provider, or financial institution.
- Background that combines strategic problem‑solving and execution.
- Familiarity with cross‑functional Global Expansion and product launch processes.
- Experience working in or closely with a CEO Office, strategy & operations, or similar central team that runs company‑level initiatives and special projects.
- Comfort building and iterating light‑weight AI tooling to standardise launch processes and automate status, risk tracking, and dependency management.
Skills
- AI tools
- AI-assisted research
- AI tooling
Location
- London
Work Type
- Full-time
Experience Level
- 5-8 years
About the Company
- Airwallex is the only unified payments and financial platform for global businesses.
- Powered by proprietary infrastructure and software, Airwallex empowers over 250,000 businesses worldwide with integrated solutions to manage business accounts, payments, spend management, treasury, and embedded finance.
- Founded in Melbourne, Airwallex has a team of over 2,300 employees across 27 offices globally.
- Valued at US$11 billion and backed by leading investors, Airwallex is building the global payments and financial platform of the future.
Equal Opportunity
- Airwallex is proud to be an equal opportunity employer.
- We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent.
- We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions.
- If you have a disability or special need that requires accommodation, please let us know.