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About the Role

As an experienced Network Engineer, you will maintain the stability and performance of core modern enterprise infrastructure and systems. This role involves a mix of BAU responsibilities, service improvements, and project implementation within a cloud-first environment.

Responsibilities

• Take ownership of specific network systems and services throughout their lifecycle.
• Ensure service availability, performance, security, and supportability standards are met.
• Manage escalated technical issues and deliver sustainable resolutions within agreed SLAs.
• Build effective relationships with technical and non-technical stakeholders.
• Collaborate with project managers and delivery teams to implement network solutions.
• Contribute to network design activities alongside the architecture team.
• Drive continuous improvement to enhance performance, resilience, security, and efficiency.
• Identify, assess, and remediate security vulnerabilities across the network estate.
• Provide technical expertise and guidance on future service and technology direction.
• Maintain high-quality design, implementation, and operational documentation.

Requirements

• Currently operating at an experienced network engineer level.
• Experience supporting enterprise-scale network environments.
• Demonstrable experience leading delivery across project and service lifecycles.
• Ability to adapt and take ownership of multiple network technologies and disciplines.
• Proven experience working within a technical team and managing competing priorities.
• Strong experience working in a stakeholder-facing environment.
• Hands-on experience with Cisco routing and switching (Nexus and Catalyst).
• Experience with SD-WAN, Wireless, and remote access solutions.
• Experience with enterprise cloud networking, ideally Microsoft Azure IaaS.
• Practical experience with IP routing protocols (OSPF, MP-BGP) and fabric technologies (VXLAN, EVPN).
• Experience managing network security technologies including firewalls and Cisco ISE.
• Experience managing core network services such as DNS, NTP, and DHCP.
• Experience or strong interest in automation and Infrastructure as Code (Terraform, Bicep, ARM).

Skills

• Cisco Networking
• SD-WAN
• Wireless Networking
• Microsoft Azure IaaS
• IP Routing Protocols
• VXLAN
• EVPN
• Network Security
• Cisco ISE
• Infrastructure as Code
• Terraform
• Bicep
• ARM
• Stakeholder Management

Location

• London
• Manchester
• Coventry

Work Type

• Permanent
• Full-time
• Hybrid

Experience Level

• Experienced

Education Level

• Cisco CCNP or CCIE preferred

Salary/Compensations

• London: £65,221 - £75,000
• Other UK locations: £58,075 - £65,000

Benefits

• 25 days holiday with option to buy or sell days
• Generous pension
• Enhanced maternity pay
• Carers and dependants leave
• Private medical insurance
• Virtual GP
• Critical illness cover
• Life assurance cover
• Technology scheme
• Cycle to work scheme
• Will-writing service
• Gym membership discounts
• On-site gym (London only)

About the Company

• The Financial Ombudsman Service is an independent, not-for-profit organisation that resolves disputes between consumers or small businesses and their financial service providers.
• The organisation utilizes a cloud-first approach for IT and communication services.

Equal Opportunity

• The Financial Ombudsman is an Equal Opportunity Employer committed to creating an inclusive environment and welcoming applications from underrepresented groups.