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About the Role

As a Product Owner for American Red Cross, you will modernize and transform data and reporting capabilities by implementing a new data warehouse. You will serve as the voice of the customer, guiding development teams to build software with the highest business and customer impact. This role requires a strong data technology and analytical background, excellent communication skills, and experience building data warehousing products.

Responsibilities

• Act as the voice of the customer to guide all stages of software development, including user story development, sprint planning, and prioritization of the product backlog.
• Understand business and end-user needs; identify and prioritize features to be delivered to meet those needs.
• Collaborate with the Director of Product Management to develop the long-term roadmap, and create and execute a supporting short-term roadmap within area of responsibility.
• Analyze and document existing reporting and data warehousing capabilities used by the business and work with business and technical stakeholders to develop / document user stories and technical data warehouse requirements.
• Lead effort, in partnership with the tech lead(s), to determine the team’s sprint-to-sprint objectives and collaborate with the team to prioritize corresponding stories and tasks during sprint planning.
• Prioritize and maintain the product backlog.
• Participate in Agile ceremonies such as stand-ups, story refinements, and team retrospectives; ensure the team has a clear understanding of priorities and next steps.
• Lead the sprint review meeting to present the output from the sprint to key stakeholders.
• Analyze feedback from sprint reviews, and other data such as end user feedback and operational metrics, to identify and understand product needs.
• Work with the development team to create acceptance criteria and definitions of failures and done.
• Assist the team on the development of feature tests, test cases, and regression tests.
• Set expectations with business stakeholders for delivery of new capabilities, features, and functionalities.
• Evaluate systems releases for impact to business processes.
• Work in conjunction with Agile Team Members to prioritize and coordinate software releases and to ensure that development efforts are in alignment with business requirements.

Requirements

• Bachelor's degree required.
• Minimum 10 years of related experience or equivalent combination of education and related experience required.
• Effective verbal and written communication skills.
• Ability to apply technical expertise to resolve problems.
• Ability to effectively prioritize and execute tasks efficiently.
• Ability to work on a team.
• Ability to be 24-hour on-call during period of major disaster.
• Ability to understand complex business problems and identify and interpret business needs.
• Advanced knowledge of Agile development methodologies.
• Demonstrated facilitation and influencing skills to drive decision making among stakeholders with diverse perspectives and priorities.
• Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
• Strong critical thinking, problem solving and analytical skills.
• Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

Skills

• Data technology
• Analytical background
• Communication
• Problem-solving
• Data warehousing products
• Business acumen
• Agile development methodologies
• Facilitation
• Influencing
• Critical thinking

Location

• Virtual
• United States

Work Type

• 100% remotely from home
• East coast schedule

Experience Level

• Minimum 10 years of related experience

Education Level

• Bachelor's degree

Salary/Compensations

• $130K - $140K

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 19 days a year
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

About the Company

• The American Red Cross is the world's largest humanitarian network.
• We are a mission-based organization.
• The American Red Cross is an EONS partner.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
• Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.