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About the Role

Parking and Transportation Services (PTS) provides campus access, mobility, and services through customer-focused, environmentally friendly, and economically sound policies. This role is crucial for enforcing University Parking Regulations to ensure properly permitted vehicles can access their designated parking spaces.

Responsibilities

• Receive cash, checks, or credit cards at a cashier's window or from a prepay gate or lot entrance.
• Maintain a cash drawer bank and balance it daily, preparing cash out reports.
• Provide continuous, exemplary customer service.
• Complete various departmental and university forms and reports.
• Sell permits and other parking-related items to customers.
• Accept and post payments for parking-related items and services.
• Check permits to verify authorization and assist in identifying stolen or altered permits.
• Communicate with various departments across campus via two-way radio and/or phone for auto assistance, boot verification, and security purposes.
• Use common office machines and departmental software.
• Drive UT vehicles to perform various job duties.
• Work in various locations across campus, proficient in garage, event, and surface operations.
• Perform various parking-related tasks.
• Perform daily, weekly, monthly, and annual audits of permits and access cards.
• Compile periodic reports.
• Perform related duties as assigned.
• Provide general supervision over students and new cashiers.
• May assume duties of supervisor in their absence.

Requirements

• High school graduation or GED.
• Experience with large-scale receipt, disbursement, and recording of cash payments, or as a cashier handling cash transactions.
• Experience using a personal computer and with clerical functions.
• Experience participating as a team member, providing excellent customer service.
• Experience completing reports, maintaining database records, and maintaining files.
• Must have a professional demeanor, show attention to detail, have reliable transportation, and display punctual, dependable attendance.
• Relevant education and experience may be substituted as appropriate.
• Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.
• Must have a class "C" operator's driver's license.
• Must provide a current three-year driving record from the current state of residence.
• If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident.
• Employees who are required to have a CDL are subject to drug and alcohol testing.
• If hired, will be required to complete the federal Employment Eligibility Verification I-9 form.
• Must present acceptable and original documents to prove identity and authorization to work in the United States no later than the third day of employment.

Skills

• Strong verbal and written communication skills.

Location

• AUSTIN, TX

Work Type

• Full-time

Experience Level

• Not specified

Education Level

• High school graduation or GED

Salary/Compensations

• $41,600, + depending on qualifications, paid overtime

Benefits

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional conference opportunities
• Tuition assistance
• Expansive employee discount program including athletic tickets
• Free access to UT Austin's libraries and museums with staff ID card
• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

About the Company

• Parking and Transportation Services (PTS) provides the campus access, mobility, and services through policies that are customer focused, environmentally friendly, and economically sound.
• Working for a university that is internationally recognized for its academic programs and research.
• The University of Texas at Austin uses E-Verify to check the work authorization of all new hires effective May 2015.

Equal Opportunity

• The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action.
• The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
• The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
• Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act).