About the Role
As an Optometrist, your role is crucial in building a great customer experience as the customer journey starts in your exam room. You will be a key brand ambassador and will work hand-in-hand with our Store Manager, providing our retail team optical guidance & knowledge.
Responsibilities
- Deliver an outstanding optometrist experience following the ‘Optometrist Ceremony’.
- Understand patients needs and ensure the highest quality eye examinations to achieve the optimal outcome for patients.
- Guarantee technical excellence & the quality of patient care.
- Accurately obtain spectacle prescriptions and recommend the best spectacle lens treatments depending on the patient's visual needs, usage and environment.
- Educate patients about their eye health and their prescription.
- Provide advice and guidance to varifocal users and explain how to take care of their Jimmy Fairly Specs.
- Oblige to general data protection regulations.
- Be in charge of the ongoing optics training of the store team.
- Actively support the team on the shop floor with customers and promote eye test bookings.
- Check spectacle orders and assist with collections.
Requirements
- Fully qualified to practice in the respective area of the position.
- Excited to work in a fast-paced environment, to grow and manage in a self-starter environment with endless potential.
- Ability to make patients at ease knowing they are receiving the best quality eye examination, with thorough health checks.
- Ability to build an excelled patient rapport to encourage them to return back to Jimmy Fairly for future examinations, as well as recommending to friends and family.
- Highly motivated and able to adapt to changing environments, whilst maintaining exceptional patient care.
- Be a true team player.
- Availability to work 4 days/week (Including every Saturday).
- Fluent in written and oral English.
Skills
- Strong organisational skills
- Strong communication skills
- Strong customer service skills
- Strong problem-solving skills
Location
- UK
Work Type
- Full-time
Experience Level
- Depending on experience
Salary/Compensations
- Competitive salary
Benefits
- Access to the latest clinical technology
- Welcome pair of Jimmy spectacles on your first week
- Great employee discount
- Pension contribution
- Private healthcare
- Part travel expenses paid
About the Company
- Jimmy Fairly was born, not with a want but a need to revolutionise the optical industry.
- Founded in 2010 by Antonin Chartier, a 23-year old psychology student with a passion for entrepreneurship.
- Chartier’s concept was simple: quality glasses, fair prices and a positive social impact.
- Over a decade later, little has changed. Now with over 100 stores across Europe and UK, Jimmy Fairly is successfully bringing back great style and a smile to the optical world.
- Great style by dropping on-trend designs every 6 weeks, with a short-circuit manufacturing process that does not compromise on quality or our planet.
- A smile with a customer-centric approach, from the moment a customer enters a Jimmy store, to having their eyes tested by our expert optometrists and seeking help from our exceptional after-care team.
- Better everyday!
- Since day one, we have partnered with Restoring Vision, the international charity committed to ending the global vision crisis.
- We are looking for new talents to be part of this amazing adventure.
- Are you ready to join a bouncy, cohesive and passionate team to challenge the status quo?
- All of our stores are designed to be more than just a sterile optician, but an intimate, beautiful and cosy place to spend time and ensure an amazing customer experience.
- Everything is done to create a true lifestyle experience, encouraging customers to visit our stores to catch up with friends, relax and grab a coffee, whilst shopping for their next pair of glasses!
Equal Opportunity
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
