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About the Role

As a Project Manager at Opensity Solutions, you will serve as the single point of accountability for project outcomes, owning client relationships, scope, and delivery success across infrastructure upgrades, client onboarding, and ServiceNow development.

Responsibilities

• Serve as primary client contact and relationship owner.
• Lead client meetings, workshops, steering committees, and governance forums.
• Manage client expectations regarding scope, timeline, risks, and deliverables.
• Communicate status, risks, issues, and change requests proactively.
• Manage executive-level escalations and drive resolutions.
• Define project scope, objectives, and success criteria.
• Maintain master project plans and milestone commitments.
• Approve project priorities, sequencing, and trade-off decisions.
• Enforce change control processes and negotiate change orders.
• Provide final approval for all deliverables.
• Prepare and contextualize delivery metrics, RIDAC logs, and forecasts.
• Determine mitigation strategies for delivery risks and issues.
• Ensure compliance with PMO standards and governance requirements.
• Manage project budgets, forecasts, and financial performance.
• Approve invoicing inputs and track commercial health.
• Ensure contract compliance across all project deliverables.

Requirements

• 5+ years of technical project delivery experience with direct client-facing responsibility.
• Experience leading implementations of Microsoft Enterprise Infrastructure, Document Management Systems, Virtualization Platforms, Data Storage/Backup, Security Operations, Datacenter migration, and Enterprise Integration.
• Experience with firm merger and acquisition integration.
• Experience managing projects with offshore/nearshore delivery teams and structured handoff cadences.
• Bachelor's degree in Business, Project Management, Management Information Systems, Computer Science, or related field.

Skills

• Project planning
• Risk management
• Cross-functional team leadership
• Client relationship management
• Strategic communication
• Business acumen
• Financial management
• Budgeting and forecasting
• Change order negotiation
• Technical concept translation

Experience Level

• 5+ years of experience

Education Level

• Bachelor's degree in Business, Project Management, Management Information Systems, Computer Science, or related field
• PMP certification preferred
• Agile certification a plus
• ITIL certification a plus

About the Company

• Opensity Solutions provides modernized technology platforms, elevated technology support, and valuable insights to empower clients.
• The company values include Respect, Accountability, Collaboration, Innovation, and Service Orientation.

Equal Opportunity

• Opensity is an Equal Opportunity Employer committed to providing equal employment opportunities without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
• Employment decisions are based on qualifications, merit, and business needs.
• The company provides reasonable accommodations for qualified individuals with disabilities, pregnancy-related conditions, and sincerely held religious beliefs.