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About the Role

The Cloud AI Engineer, Lead is a critical role in driving innovation across Zebra’s IT Platform Engineering, Cloud Security, and Artificial Intelligence initiatives. This hands-on technical architect and strategic trailblazer will partner with key stakeholders to identify opportunities, translate ideas into actionable solutions, and deliver value through rapid proofs of concept, focusing on designing, building, and scaling next-generation cloud-native AI platforms, AI-powered log intelligence (AIOps), and semantic developer tooling.

Responsibilities

Identify and evaluate emerging innovation opportunities across Platform Engineering and Cloud Infrastructure functions.
Conduct business and systems analyses, translating technical findings into user stories, system requirements, and solution concepts.
Coordinate and execute Proof of Concepts (PoCs) and hands-on delivery activities.
Research, analyze, and report on disruptive technologies like Generative AI, ML, RPA, and Virtual Agents.
Act as the primary IT Cloud Innovation Liaison, driving cross-functional collaboration.
Plan, coordinate, and facilitate structured ideation workshops.
Serve as an active Innovation Evangelist within IT and the broader enterprise.
Track, analyze, and report key performance indicators (KPIs) for innovation initiatives.
Establish and maintain a repeatable operating model for cloud-native AI/ML deployment across GCP and Azure.
Lead and mentor a team of cloud and AI platform engineers.
Translate AI governance, cloud security guardrails, and regulatory requirements into technical specifications.
Manage roadmap alignment within assigned technology portfolios.

Requirements

Bachelor's degree in Computer Science, Electronic Engineering, Computer Engineering, or related field.
5+ years experience working on an operations style team (NOC, SOC, MOC, etc.) and troubleshooting networking, service desk, operations center and/or supporting cloud based Infrastructure.
Hands-on Google Gemini Enterprise Expertise: Demonstrated experience working with Google Gemini Enterprise, with a proven ability to build and deploy custom agents using the Agent Development Kit (ADK).
Multi-Cloud & GenAI Platform Proficiency: Deep familiarity with leading cloud platforms and generative AI solution providers, including Google Cloud Platform (GCP), Azure, OpenAI, and Anthropic.
Experience working in a global, heterogeneous, cloud and on-prem environment.
Practical knowledge of, or deep technical curiosity to develop, hands-on solutions involving Large Language Models (LLMs), Retrieval-Augmented Generation (RAG) architectures, and agentic AI patterns (including Model Context Protocol [MCP], tool calling, and orchestration frameworks).
Expertise in scripting or programming languages (e.g., Python) for automation or testing is a plus; software development background is welcomed.
Proven track record of deploying containerized AI solutions using Kubernetes (GKE/AKS), Docker, and robust CI/CD pipelines, backed by verifiable metrics such as high availability, latency reduction, and infrastructure cost optimization.
Comprehensive understanding of enterprise cloud security, application/API security, and fine-grained identity systems, with experience integrating PII masking and complex Role-Based Access Control (RBAC) frameworks.
Strong software development background with advanced scripting capabilities in Python (or similar languages) to drive automation, infrastructure provisioning (IaC), and automated testing.
Active professional-level cloud certifications are highly preferred, such as Google Cloud Professional Cloud Architect, Google Cloud Professional Machine Learning Engineer or AI Engineer.
Some exposure to AI/ML systems, application security, or API security is a plus.
Travel up to 10%

Skills

Cloud-native AI platforms
AI-powered log intelligence (AIOps)
Semantic developer tooling
Google Gemini Enterprise
Agent Development Kit (ADK)
Google Cloud Platform (GCP)
Azure
OpenAI
Anthropic
Large Language Models (LLMs)
Retrieval-Augmented Generation (RAG)
Agentic AI patterns
Model Context Protocol (MCP)
Tool calling
Orchestration frameworks
Python
Kubernetes (GKE/AKS)
Docker
CI/CD pipelines
Enterprise cloud security
Application/API security
PII masking
Role-Based Access Control (RBAC)
Infrastructure as Code (IaC)

Location

Lincolnshire, IL
Holtsville, NY

Work Type

Hybrid

Experience Level

Lead
5+ years experience working on an operations style team
5+ years experience troubleshooting networking, service desk, operations center and/or supporting cloud based Infrastructure

Education Level

Bachelor's degree in Computer Science, Electronic Engineering, Computer Engineering, or related field.

Salary/Compensations

$96,800.00 - $145,200.00 Annual
Target incentive equal to 10% of base pay

Benefits

Healthcare
Wellness
Inclusion networks
Continued learning and development offerings
Community service days
Traditional insurances
Parental leave
Employee assistance program
Paid time off
Hybrid work
Adaptable hours
Summer Flex Fridays
Focus Fridays
Annual companywide well-being day

About the Company

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.
Come make an impact every day at Zebra.

Equal Opportunity

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law.
If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at workplace.accommodations@zebra.com .