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About the Role
The secretary is responsible for performing clerical duties using specific knowledge of the program and program procedures. Duties may include scheduling appointments, billing clients, and compiling and recording client charts, responsibilities for client records, reports, and correspondence.
Responsibilities
- Screen incoming telephone calls and direct to appropriate staff; record and transmit messages as needed.
- Announce clients and visitors.
- Schedule and confirm client appointments.
- Interview clients to complete documents, case histories, or forms, such as intake or insurance forms.
- Prepare and maintain client records and correspondence files (i.e. reports, invoices, financial statements, letters, case histories and medical records.
- Perform various administrative functions, such as ordering and maintaining an inventory of supplies.
- Other related duties as assigned.
Requirements
- High School diploma or equivalency.
- Bilingual in one or more of the following: Spanish, Mandarin, Cantonese, Bengali and others, may be required depending on client needs.
- 2 years related experience.
- Proficiency in Microsoft Office.
- Previous experience using Electronic Health Record System(s).
- Fluency in Mandarin preferred.
Location
- New York City
Work Type
- Temporary
- Full-time
Experience Level
- 2 years related experience
Education Level
- High School diploma or equivalency
About the Company
- At The Child Center of NY, we believe every child deserves the opportunity to thrive.
- Each year we serve thousands of children, youth, and families across New York City through early childhood education, behavioral health, youth development, residential treatment, health services, and family support programs.
- Whether you're working directly with children or supporting the people who do, your work will help strengthen families and transform communities.
- Join a mission-driven organization where your work matters.