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About the Role

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours.

Responsibilities

• Support the local sales team across 14 offices and their supply partners in daily operations
• Work closely with international stakeholders from content, connectivity, product and finance teams to troubleshoot and resolve supply related issues and challenges
• Lead supplier education and training on our platform, updates and tools
• Guide and train local sales teams on internal systems and processes
• Lead internal process improvement and BPO training projects
• Handle other tasks such as; monitoring price, availability and quality of existing inventory, supporting new product creation on our platform, answering partner emails and questions
• Getting in touch with Suppliers to help them have a successful onboarding journey and enable them to be successful in our platform

Requirements

• 2-4 years of prior work experience
• Thrive in a task and process led atmosphere
• Personable, approachable and collaborative
• Talented communicator (both written and verbal)
• Enjoy data analysis and are comfortable with Jira, Excel, CRM and AI tools
• Self-starter who enjoys solving problems and improving processes
• Understand why customer centricity is core to our business needs and are able to apply this while communicating with our Business Partners
• Understand the value of effective time management and prioritization in day to day tasks
• Fluent in written and spoken English and one additional European language

Skills

• Jira
• Excel
• CRM
• AI tools

Location

• Berlin HQ
• New York
• Bangkok

Work Type

• Hybrid
• Full-time

Experience Level

• 2-4 years

Benefits

• Annual personal growth budget and mentorship programs
• Work from anywhere in the world for 30 days per year
• Quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

About the Company

• GetYourGuide's mission is to connect people with unforgettable travel experiences around the world.
• Millions look to us for unique activities they can trust.
• We are committed to making every journey extraordinary.

Equal Opportunity

• We’re an equal opportunities employer.
• Every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.
• Please refrain from including your picture and age with your application.