About the Role
We are seeking Data Center Operators - Critical Facilities Technicians with a sharp mechanical eye, elite troubleshooting skills, and clear communication habits. If you thrive in fast-paced environments where hands-on problem-solving directly prevents downtime, this is your opportunity to build a long-term career in a high-growth sector.
Responsibilities
- Perform continuous diagnostic inspections of physical hardware, including complex direct-to-chip liquid cooling systems, power distribution matrices, and mechanical equipment.
- Actively respond to automated alerts and infrastructure alarms; diagnose root causes of anomalies and isolate system faults efficiently.
- Coordinate smoothly with specialized IT engineers and facility management teams to implement rapid corrective actions and preventative upgrades.
- Write precise, highly legible incident logs, shift summaries, and compliance reports to guarantee operational continuity between shifts.
Requirements
- High school diploma or equivalent required.
- Prior experience or a strong baseline knowledge of industrial mechanical operations, power management, or HVAC/cooling loops.
- Proven ability to stay calm under pressure, analyze visual/auditory cues, and trace technical issues to their root cause.
- Excellent verbal and written English communication skills; ability to document complex mechanical events clearly for teammates.
- Absolute readiness to work fixed 8 &12-hour shifts, including nights, rotating weekends, and holidays within a 24/7 environment.
- Ability to sit or stand for extended periods, maintain sharp close/distance vision focus, and occasionally lift or move up to 50 lbs of infrastructure components.
- Direct background working inside automated utilities, power plants, or high-density computing centers.
- Familiarity with industrial data center infrastructure management (DCIM) tools and emergency response protocols.
Skills
- Mechanical troubleshooting
- Hardware monitoring
- Liquid cooling systems
- Power distribution
- Mechanical equipment diagnostics
- Automated alert response
- Infrastructure alarm analysis
- System fault isolation
- Incident escalation
- Preventative maintenance
- Technical documentation
- Compliance reporting
- Communication
- Problem-solving
Location
- Barker, NY
Work Type
- Full-Time
- Shift Work
Experience Level
- Based on experience
Education Level
- High school diploma or equivalent
- Technical certifications (Data Center Certified Associate)
- Associate's degree
Salary/Compensations
- $28.00 – $36.00 / hour
Benefits
- Competitive Pay
- Strong career progression pathways
- Performance Incentives
- 80% employer-paid healthcare premium options
- Full 401(k) and Roth retirement savings choices with employer match, dollar for dollar up to 5%
- 120 hours of accrued PTO plus 11 paid company holidays
- Employee Assistance Program (EAP) available from day one
- Predictable Schedule
About the Company
- At Beowulf E&D, we manage the critical infrastructure that keeps next-generation technology online.
- Located at our state-of-the-art facility on the shores of Lake Ontario in Barker, NY, our operations are rapidly scaling to support massive high-performance AI computing clusters.
