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About the Role

We are seeking a Manager, People Operations & Payroll to manage the operational backbone of our global HR function. This role will oversee systems, data, and processes for a multi-country workforce, ensuring compliance, accurate payroll, and support across US payroll, HRIS, compensation, reporting, leave administration, and international Employer of Record relationships. You will report to the CHRO and supervise the US payroll and benefits function.

Responsibilities

Supervise US multi-state payroll processing end to end, including salaried and non-exempt hourly populations, reviewing and approving each payroll run before it processes.
Audit payroll inputs and outputs — timekeeping, overtime, deductions, taxes, garnishments, off-cycle payments — to catch errors before they reach employees.
Manage and develop payroll/benefits support resources, setting clear standards, review cadences, and documentation requirements.
Serve as escalation point and backup for payroll processing to eliminate single points of failure.
Oversee benefits administration, including enrollments, life events, invoicing reconciliation, and annual open enrollment execution.
Own the HRIS as system administrator: data integrity, access controls, workflows, integrations with payroll and benefits platforms.
Produce recurring and ad hoc workforce reporting — headcount, attrition, span of control, compensation — for the CHRO, executive team, and board materials.
Maintain the enterprise headcount and org data model, ensuring changes (hires, terminations, transfers, reorganizations) are captured accurately and on time.
Lead the global performance management cycle (goal-setting, reviews, calibration, and feedback).
Enhance tools, frameworks, and processes to support organizational performance and talent development.
Train managers and leaders to drive a fair, consistent, and high-performance culture.
Integrate performance insights into HR dashboards and analytics.
Oversee U.S. HR compliance and support compliance efforts in global jurisdictions.
Maintain audit-ready documentation across employment practices, payroll, benefits, and data privacy.
Track regulatory changes and update policies and processes.
Ensure HR data practices comply with GDPR, CCPA, and other global privacy frameworks.
Administer annual merit, bonus, and equity cycles, including tooling, timelines, manager enablement, and reconciliation with Finance.
Maintain compensation data and support benchmarking, band placement, and offer analysis.
Administer leave of absence programs (FMLA, ADA accommodations, state leave laws) with rigorous documentation and timelines.
Coordinate day-to-day operations with international Employer of Record partners across multiple countries, keeping onboarding, payroll changes, and terminations compliant and on schedule.
Maintain the HR compliance calendar — federal/state filings, postings, audits, ACA, EEO-1 — and support internal audit and SOX-related controls as needed.
Partner with Legal and Finance on sensitive workforce actions, ensuring documentation, data, and process gates are handled with precision and confidentiality.

Requirements

8–12 years of progressive HR operations experience, including direct ownership of US multi-state payroll — you have processed and audited payroll yourself, not just partnered with a payroll team.
Hands-on experience supervising payroll staff or vendors, with a track record of catching and correcting errors before they process.
HRIS administration experience (e.g., ADP, Paylocity, Rippling, UKG, or similar), including integrations and reporting.
Strong compensation analytics skills; advanced Excel required.
Experience supporting a multi-country workforce, ideally including Employer of Record structures.
Working knowledge of US wage and hour law, leave administration, and benefits compliance; experience with non-exempt/manufacturing populations a plus.
High judgment with confidential information and comfort operating in a fast-moving, changing environment.

Skills

US multi-state payroll processing
Payroll auditing
Benefits administration
HRIS administration
Workforce reporting
Compensation analytics
Excel
US wage and hour law
Leave administration
Benefits compliance
GDPR
CCPA
Performance management
Data privacy

Location

Austin, Texas

Work Type

Full-time

Experience Level

Manager

Education Level

Bachelor's degree or equivalent experience

Salary/Compensations

Competitive compensation including base salary, annual bonus, and equity

Benefits

Medical
Dental
Vision
401(k)
Flexible PTO

About the Company

FTC Solar is a fast-growing, global provider of solar tracker systems, software, and engineering services.
Our trackers significantly increase energy production at utility-scale solar installations while delivering industry-leading ease of installation and cost of ownership.
Headquartered in Austin, Texas, we operate across the United States, India, Europe, and Australia, supporting customers on some of the largest solar projects in the world.

Equal Opportunity

FTC Solar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.