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About the Role

Pursuit is seeking a Program Experience Manager to oversee the daily quality of the Builder experience and the volunteer ecosystem. This role is central to program operations, managing events, recruiting and managing volunteers, mentors, and speakers, and ensuring engagement translates into deeper relationships with Pursuit.

Responsibilities

• Own and continuously improve the program experience calendar: Demo Days, launch events, interview days, and community events like potlucks
• Recruit, onboard, and manage volunteers, mentors, and fireside speakers - building a reliable pipeline and a strong retention experience
• Set up and manage Capstone projects each quarter, working with volunteers and staff to ensure high-quality project selections
• Build relationships with volunteers and mentors that create pathways to deeper engagement - including conversion into donors or employer partners
• Gather and act on feedback from Builders, staff, and volunteers to keep improving program quality
• Manage logistics, communications, and follow-through for all program experience events

Requirements

• 3-5 years of experience in program management, community management, event operations, or volunteer management
• Strong project management skills with the ability to juggle multiple concurrent events and relationships
• Excellent interpersonal and communication skills - comfortable building relationships with volunteers, employers, and Builders alike
• Experience recruiting, managing, or engaging volunteers or a similar community of stakeholders
• A track record of translating engagement into measurable outcomes (retention, conversion, satisfaction)
• Experience with or interest in working directly with adults from underserved communities.
• Views differences between individuals (race, gender, age, cultural heritage, physical ability, education, and lifestyle) as an asset and demonstrates an appreciation of the diversity within the Pursuit community

Location

• Long Island City

Work Type

• Full-time
• Hybrid

Experience Level

• 3-5 years

Salary/Compensations

• $100,000-$110,000

Benefits

• Great culture where transparency, respect, teamwork, and kindness are valued
• Competitive compensation in base, plus bonus and a full benefits package
• 401k Match
• Unlimited PTO
• All-Pursuit summer break the last week of August
• Week-long holiday the last week of December
• Flexible, hybrid work schedule
• Catered lunches once a week
• Delicious snacks

About the Company

• Pursuit is a social impact organization building the future of economic mobility in the age of AI.
• For over a decade, we’ve transformed lives through immersive training programs that propel adults from low-income backgrounds - often without college degrees - into high-growth tech careers.
• Our graduates have already generated nearly $1 billion in lifetime wage gains.
• We’ve also pioneered the Pursuit Bond, an innovative outcomes-based financing model that aligns investor returns with long-term economic mobility, allowing us to scale impact in a financially sustainable way.
• Now, as AI reshapes every industry, Pursuit is evolving into an AI-native organization.
• We’re training AI-native talent, embedding AI into our operations, and building scalable software to extend our impact.
• From grassroots partnerships to national policy, we’re not just filling jobs - we’re rethinking how economic opportunity works at scale.

Equal Opportunity

• Our team has a wide range of backgrounds and experiences, and we value the richness that diversity brings to our organization.
• We welcome new perspectives and affirm that all employment decisions are made without regard to race, color, ancestry, religion, national origin, age, familial or marital status, sex, sexual orientation, pregnancy, gender identity or expression, disability, genetic information, veteran status, or any other classification protected by federal, state, or local law.
• Pursuit is an equal opportunity employer.