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About the Role

Multiverse is rebuilding its platform on an AI-first foundation. The Enterprise Trust & Reliability team ensures platform integrity with customers, regulators, and investors. This role is crucial for turning enterprise trust into revenue through strategic technology vendor partnerships and procurement, enabling Multiverse to innovate rapidly while maintaining trust.

Responsibilities

• Build and own commercial and vendor relationships with key technology providers (e.g., Anthropic, AWS, Google, Salesforce, Oracle).
• Proactively identify value beyond cost in vendor relationships, such as training, co-building, product integrations, or improved commercial terms.
• Centralize and modernize technology procurement, renewal, and consolidation processes.
• Establish a software asset register and a clear intake-and-approval flow, engaging legal and security early.
• Ensure total cost of ownership and usage-based pricing are transparent and mapped to outcomes.
• Own and manage live technology contracts, including LLM enterprise contracts, AI tooling, and Identity platforms.
• Lead negotiations and renewals across the technology portfolio.
• Transform procurement and partnerships into a commercial lever, influencing cross-functional teams.
• Generate trust and vendor evidence to accelerate enterprise and regulated customer deals.
• Map the technology estate, including contracts, renewal dates, and owners.
• Develop a clear picture of spend across tokens, seats, and cloud.
• Identify and implement quick wins, such as renegotiating spend with existing suppliers.
• Stand up procurement, renewal, and consolidation processes with early engagement from security and legal.
• Land consolidation or renegotiation wins, potentially through usage-backed recommendations.
• Identify opportunities for vendor relationships to bring value beyond commercial terms.
• Coordinate with the Partnerships team on any go-to-market angles.
• Build a repeatable partner playbook for key relationships.
• Maintain a cycle of deepening partnerships and evolving processes.

Requirements

• Experience building and growing relationships with major technology partners (e.g., AWS, Google, Salesforce, Anthropic).
• Proven ability to unlock commercial impact through vendor relationships, not just cost reduction.
• Experience negotiating and renewing software, cloud, or SaaS contracts.
• Understanding of consumption-based pricing.
• Ability to drive decisions across security, legal, and finance without direct management.
• Ability to view vendor relationships as opportunities for building, not just cost centers.
• Treat compliance as a lever rather than a blocker.
• Technically literate enough to challenge vendor claims.
• Comfort navigating engineering and product environments.
• Understanding of the competitive AI landscape (Anthropic, Google, AWS, etc.).
• Ability to advise on strategic calls regarding AI partners.
• Experience with buy-side commercial relationships with technology providers, including planning, networking, and contract management.
• Ability to map the technology estate, including contracts, renewal dates, and owners.
• Experience developing a clear picture of spend across tokens, seats, and cloud.
• Experience identifying and implementing quick wins, such as renegotiating spend with existing suppliers.
• Experience developing procurement, renewal, and consolidation processes with early engagement from security and legal.
• Experience landing consolidation or renegotiation wins.
• Experience identifying opportunities for vendor relationships to bring value beyond commercial terms.
• Experience coordinating with Partnerships teams on go-to-market angles.
• Experience building a repeatable partner playbook for key relationships.
• Experience maintaining a cycle of deepening partnerships and evolving processes.

Skills

• Commercial negotiation
• Vendor relationship management
• Procurement
• Contract management
• Strategic sourcing
• Technology procurement
• AI landscape understanding
• Cloud pricing models
• SaaS contract negotiation
• Cross-functional influence
• Technical literacy
• Partnership development

Location

• Hybrid

Work Type

• Hybrid
• Full-time

Experience Level

• Senior Individual Contributor

Benefits

• 27 days holiday
• 5 additional days off (1 life event, 2 volunteer, 2 company-wide wellbeing)
• 8 bank holidays per year
• Private medical insurance with Bupa
• Medical cashback scheme
• Life insurance
• Gym membership & wellness resources through Wellhub
• Access to Spill (mental health support)
• Work-from-anywhere scheme (up to 10 days per year)
• Weekly catch-ups
• Seasonal celebrations
• Stocked kitchen

About the Company

• Multiverse is the upskilling platform for AI and Tech adoption.
• Partnered with 1,500+ companies.
• Upskilling apprenticeships are designed for people of any age and career stage.
• Learners have driven $2bn+ ROI for their employers.
• Announced $70 million in strategic funding in April 2026.
• Increased valuation of $2.1bn, making it Europe's first EdTech double unicorn.
• Has a strong operational footprint and 800+ employees.
• Building a world where tech skills unlock people's potential and output.
• The UK's largest apprenticeship provider and its first EdTech unicorn.
• Rebuilding on an AI-first foundation.

Equal Opportunity

• We’re an equal opportunities employer. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
• Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).
• For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check.
• Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.