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About the Role

As a Senior Account Manager, you will be the primary point of contact and trusted advisor for our carrier partners, representing The Zebra with expertise and strategic insight. You will own and manage each relationship from the start, ensuring a seamless experience while aligning expectations, strengthening carrier partnerships, and driving account growth. Success in this role requires a proactive, solution-oriented mindset—you thrive in fast-paced environments, adapt quickly, and craft strategic solutions tailored to each carrier partner’s needs. Reporting to the Senior Manager of Account Management, you will collaborate closely with sales agency, integrations, marketing, and data analytics teams to maximize carrier partner success and optimize business impact.

Responsibilities

Develop and maintain strong, long-term relationships with enterprise partners across our platform’s product offerings.
Present growth opportunities and cross-sell additional products to enhance partner portfolios.
Set clear expectations with internal and external stakeholders around performance, budget, and growth while ensuring the successful delivery of solutions.
Identify and pursue opportunities to expand business lines, aligning with company monetization goals.
Track and analyze key account metrics in collaboration with the analytics team.
Utilize data tools like Excel and Looker to identify performance gaps and drive improvements.
Work cross-functionally with product, marketing, and engineering to address partner needs and optimize engagement.
Respond promptly to urgent internal and external stakeholder issues, ensuring seamless communication.
Provide regular updates on client portfolio performance to the executive team.
Mentor fellow account managers, sharing best practices, and provide guidance on complex challenges.

Requirements

Strong sense of ownership, great communication and collaboration skills, and a dedication to continuous improvement.
3+ years of account management, business development, or partner management experience, preferably in the insurance or insurtech industry.
Digital marketing, including familiarity with performance marketing strategies, audience targeting, and analytics.
Strong understanding of insurance carriers, products, and distribution models.
Proven ability to manage complex relationships and drive strategic initiatives with external partners.
Excellent communication, negotiation, and analytical skills.
Experience working cross-functionally with internal stakeholders to align on goals and execute projects.
Ability to thrive in a fast-paced environment, balancing multiple priorities effectively.
Well-versed with data visualization tools (i.e. Looker or Tableau).
Digital marketing experience within the insurance or financial sectors.
Experience in putting together regular account reviews and business proposals.

Skills

Account Management
Business Development
Partner Management
Insurance Industry
Insurtech
Digital Marketing
Performance Marketing
Audience Targeting
Analytics
Insurance Carriers
Insurance Products
Distribution Models
Relationship Management
Strategic Initiatives
Communication
Negotiation
Cross-functional Collaboration
Excel
Looker
Data Visualization
Tableau

Location

Remote (US)
Austin, TX (Office/Hybrid Option)

Work Type

Remote
Hybrid
Onsite

Experience Level

Senior

Salary/Compensations

Target OTE: $100,000 (70%/30% base/variable)

Benefits

Competitive Compensation
Stock Option Offering
Health Coverage
Dental Coverage
Vision Coverage
Disability Coverage
Sabbatical program
HSA offering + employer contribution
Fertility support through Carrot
$100 monthly wellness perk
$300 pet reimbursement program
401k with match
Unlimited PTO
Paid Parental Leave Program
Learning & Development Opportunities

About the Company

The Zebra.com meets customers right where their search for car and home insurance begins: online.
We provide easy-to-use tools and services, plus friendly, licensed agents who offer advice and guidance at any point along the way.
The Zebra has helped customers compare over 74 million quotes since 2012.
At its heart, both insurance and tech industry veterans collaborate together to simplify insurance shopping for customers.
In today’s digital world, The Zebra’s customer-centered approach offers people the choices they want and simplicity they need.
The Zebra was recently named an Austin Business Journal's 2026 Best Place to Work.
Our motto is 'All Stripes Welcome.' Building the best product, the best teams, and the best company comes from inviting a diverse array of voices, backgrounds and perspectives to contribute, making everyone feel welcome.
Our Zeebs are passionate about learning, growing, and working together to tackle exciting problems.
Headquartered in Austin, Texas, The Zebra seeks to bring transparency and simplicity to car and home insurance shopping – it's Insurance in black and white.®
We've garnered attention across the industry and across the nation.

Equal Opportunity

As part of our dedication to maintaining an inclusive and diverse workforce, we provide equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability or genetics.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform core job functions, and to receive other benefits and privileges of employment.