Client Account Specialist at Rogers Communications | Ontario | Rezi

Client Account Specialist at Rogers Communications

Client Account Specialist

Rogers Communications · Ontario

2 days ago

Client Account Specialist

Rogers Communications · Ontario

2 days ago
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About the Role

Join the Rogers Door-to-Door Sales Team as a Multi Dwelling Unit Field Sales Specialist in the London Area. Market and sell customized residential products including internet, entertainment, home phone, wireless, and home security. This role focuses on generating leads and building strong customer connections.

Responsibilities

  • Cultivate and nurture positive relationships with customers and clients.
  • Act on provided leads and generate new residential sales through lobby events and door-to-door activities.
  • Sell internet, entertainment products, home phone, wireless, and home security.
  • Represent Rogers in the field, at special events, and for customer inquiries.
  • Share insights on market trends to refine sales strategies.
  • Build friendly and professional relationships with customers, clients, and property managers.
  • Conduct business in line with the Rogers Business Code of Conduct with safety as a top priority.

Requirements

  • Proven ability to thrive in a sales environment and overcome objections.
  • Ability to work independently to achieve strategic goals.
  • High motivation.
  • Excellent interpersonal, communication (verbal and written), and presentation skills.
  • Negotiation skills with the ability to handle objections.
  • Availability to work flexible hours, including days, evenings, weekends, and holidays.
  • Comfortable working in various weather conditions.
  • Must have a valid driver’s license and a reliable vehicle.
  • Must clear a criminal background check.
  • A credit check and driver's abstract may be required.
  • Must obtain and maintain a valid security worker license in certain provinces (e.g., British Columbia) if applicable.

Skills

  • Sales
  • Lead Generation
  • Customer Relationship Management
  • Communication
  • Negotiation
  • Presentation

Location

  • London, ON

Work Type

  • Full-time
  • Onsite

Salary/Compensations

  • Competitive base pay
  • Commissions
  • Vehicle allowance
  • Top performers can earn six figures

Benefits

  • Pension plan
  • Registered Retirement Savings Plan (RRSP)
  • Tax-Free Savings Account (TFSA)
  • Company matched share purchase program
  • Employee discounts (up to 50% off Rogers & Fido products and services)
  • Flex health & dental benefits
  • Parental Leave & Top Up
  • Mental Health and Support benefits (100% coverage)
  • Employee and Family Assistance Program
  • Virtual walk-in clinic
  • No-cost fitness membership with virtual classes
  • Rogers Gives Together employee giving and volunteer program
  • In-person training
  • Virtual courses
  • Mentorship
  • Coaching
  • Collaboration

About the Company

  • Rogers' Residential team offers seamless and simple technology that fits any lifestyle.
  • The Field Sales teams provide personalized, face-to-face experiences selling home services.
  • Rogers is committed to delivering reliable connectivity and the best customer experience.
  • Rogers believes in fostering an environment that inspires personal growth, builds careers, and creates an inclusive future.

Equal Opportunity

  • Rogers believes the key to a strong business is a diverse workforce where equity and inclusion are core.
  • We embrace diversity, celebrate different perspectives, and create environments that empower people to bring their whole selves to work.
  • Everyone who applies for a job will be considered.
  • We work with candidates experiencing a disability throughout the recruitment process to ensure they have what they need to be at their best.