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About the Role
The Technology and Cyber Resilience Oversight Team is a second line of defense team within the Operational Resilience Organization, ensuring Schwab Technology Portfolio services and applications are managed within the company's risk appetite from a technology risk and cyber resilience perspective. The Senior Manager, Technology Risk Management plays a pivotal individual contributor role, overseeing a portfolio of risks associated with data center infrastructure and application resilience in partnership with Schwab Technology Operations stakeholders. This role is crucial for driving resilience requirements into existing processes and technologies, representing subject matter expertise in technology and cyber resilience, and ensuring technology risks are effectively identified and managed to maintain client trust.
Responsibilities
- Influence professionals across the firm at varying levels of authority, fostering a culture of continuous improvement, collaboration, and resilience capabilities.
- Serve as the primary point of contact for information related to data center operations oversight, collaborating with stakeholders in Infrastructure and operations, architecture, and Site Reliability Engineering.
- Support the oversight of the implementation, configuration, and resiliency of platform technologies lifecycle.
- Lead efforts on reporting and metrics from various platforms to ensure the firm understands risks and monitors operational maturity of data centers and infrastructure.
- Effectively communicate with senior leadership and provide status updates on significant initiatives and aggregate reporting across the program.
- Provide consultative support and collaborate with business partners and management stakeholders to identify enhancement opportunities for technology resilience processes and controls.
- Coordinate with risk management oversight groups on the development of risk metrics for management committees.
- Develop and maintain good working relationships with colleagues in other risk and control functions.
- Maintain up-to-date knowledge of the evolving threat landscape, regulatory requirements, and industry best practices for resilience.
- Execute ad-hoc projects as needed.
Requirements
- Bachelor’s degree in Information Security, Computer Science, or a related field.
- 8+ years’ experience in data center operations, infrastructure planning, third-party risk management, information security risk management, audit, operational risk management, or similar role.
- Demonstrated experience managing technology and cyber resilience risks.
- Independent judgment with strong analytical and risk assessment skills.
- Strong organization skills with ability to work independently and with a team, prioritize and manage multiple initiatives and succeed in a fast-paced, heavy workload environment.
- Strong written and verbal communication skills with a proven track record of building effective working relationships with internal and external business partners and senior leaders.
- Proven leadership experience with the ability to motivate and inspire teams.
- Strong analytical and problem-solving skills, with a commitment to high-quality work.
- Experience working directly with data center, cloud migration strategy development for large financial services firms.
Skills
- Technology risk management
- Cyber resilience
- Data center management
- Recovery planning
- Architectural resilience
- Risk management discipline
- Resilience and technology controls best practices
- Information Security
- Computer Science
- Infrastructure planning
- Third-party risk management
- Information security risk management
- Audit
- Operational risk management
- Analytical skills
- Risk assessment
- Organization skills
- Communication skills
- Leadership
- Problem-solving skills
- Cloud migration strategy
Location
- Listed areas
Work Type
- Hybrid
- M-F during standard business hours
Experience Level
- Senior Manager
- 8+ years’ experience
Education Level
- Bachelor’s degree
About the Company
- At Schwab, you are empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
Equal Opportunity
- Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.