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About the Role

As a project manager in Redress, you’ll use your extensive project and change management skills to safely deliver complex and high risk changes across people, process and technology throughout our organisation. You’ll be responsible for working on behalf of senior leaders in the organisation to take projects from proposal through to full delivery of outcomes and enabling the realisation of benefits.

Responsibilities

• Leading project planning, scheduling, controlling and reporting activities for strategic, high impact, high risk projects.
• Planning and driving the delivery of projects in accordance with our frameworks and standards, whilst selecting appropriate delivery techniques and models based on the context of the project
• Working with sponsors, finance, the PMO and other key stakeholders to develop, gain approval and monitor compelling business cases for your projects, taking swift action where costs, benefits or risk exceeds agreed tolerances
• Monitoring time, cost, quality and resources used, taking proactive action where performance or quality deviates from agreed tolerances.
• Ensuring accurate scoping of projects, and working with stakeholders to identify and secure the resources needed for successful delivery
• Establishing cross-functional project teams and fostering a highly collaborative working environment
• Making sure there is strong governance in place to enable timely decisions to be made and provide confidence that the project will deliver what’s needed
• Identifying, planning and requesting any resources required for your projects in good time, ensuring that where constraints exist there is sufficient time to source additional resource or work through prioritisation processes.

Requirements

• Demonstrable experience of delivering complex, high-risk projects across people, process and technology.
• Extensive experience of applying project management disciplines in a pragmatic and flexible way, including detailed project planning, risk and issue management and maintaining business cases.
• Proven ability to lead and motivate cross-functional project teams.
• Demonstrable experience of effectively managing third party suppliers and delivery partners to ensure contractual performance, quality outcomes and value for money.
• Strong communication and influencing skills with the ability to engage senior stakeholders, secure decisions and clear present complex information in a clear and simple way.
• Experiencing managing multiple concurrent projects with competing priorities.
• A recognised project management qualification such as PRINCE2, MSP, Agile PM, APM or equivalent alongside practical experience of applying these frameworks.

Skills

• Project management
• Change management
• Project planning
• Risk management
• Issue management
• Business case development
• Stakeholder management
• Team leadership
• Supplier management
• Communication
• Influencing
• Agile methodologies

Location

• London

Work Type

• Hybrid
• Full-time
• Contract
• Part-time
• Flexible working

Experience Level

• Senior

Education Level

• PRINCE2
• MSP
• Agile PM
• APM or equivalent qualification

Salary/Compensations

• £59,450 - £70,000

Benefits

• Health plan
• Gym memberships
• Mental health support
• Courses
• Mentorship
• Promotions
• 25 days holiday entitlement
• Option to buy extra or sell days
• Generous pension
• Various Family Friendly Policies
• Enhanced maternity pay
• Carers and dependants leave
• Private medical insurance
• Virtual GP
• Critical illness cover
• Life assurance cover
• Technology scheme
• Cycle to work scheme
• Will-writing service
• Gym membership discounts
• On-site gym open 24/7

About the Company

• Join a team where Purpose drives everything we do, Ambition fuels our growth, Trust builds our foundation, and Respect shapes our culture.
• We're not just hiring we're inviting you to build the future with us.
• We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust.
• The Financial Ombudsman is an Equal Opportunity Employer.

Equal Opportunity

• We celebrate diversity and are committed to creating an inclusive environment for all team We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.