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About the Role
The Membership Specialist role is a unique opportunity to promote and sell memberships in the thriving industry of camping. This role provides education and builds awareness of various membership products and is also a good opportunity for full or part-time RVers, as a site is provided for the Membership Specialist at designated parks.
Responsibilities
- Implement membership awareness at the campground through welcome calls/emails, camp-ins, educational workshops, events, marketing materials and other promotional methods.
- Identify prospects for membership and move prospects through the sales cycle.
- Understand and provide expert information on new membership products.
- Run arrival reports to identify incoming guests for potential memberships.
- Contact incoming guests to welcome to park and introduce self as membership specialist.
- Work with park staff to handout membership materials at check-in.
- Attend park events and Manager meetings.
- Set appointments for membership presentation.
- Give effective sales presentations to interested guests.
- Curate Hot List of top prospects for follow up.
- Obtain Member Referrals.
- Responsible, along with Resort Manager, for the inventory of all flyers and the proper signage at the resort.
- Responsible for corporate reporting to his/her Area Coordinator.
- Attends weekly Arrival Strategy conference call and weekly Membership Information conference call.
- Participates in incentive programs.
- Promotes Ambassador Program at park and engages with staff to encourage, reward, and recognize staff referral leads.
- Responsible for writing and managing membership contracts for new members.
- Understand and knowledgeable of current membership promotions.
- Be thorough and complete with contracts.
- Adhere to contract policies.
Requirements
- Sales experience required.
- Basic computer skills and proficient in Microsoft Word programs, Google Drive, Email, and cloud-based software sales programs.
- Collaborative and detail-oriented.
- Enjoys working with energy and enthusiasm.
- Professional behavior and appearance.
- Excellent communicator on phone, via email, and in-person.
- Thrives in results-oriented sales environment.
- Self motivated and strong multi-tasker.
- This role may require a real estate license.
Location
- Rochester, Massachusetts
Work Type
- Full-time
- Part-time
Salary/Compensations
- Base pay: Minimum wage
- Expected total compensation: $40,000 - $80,000
- Includes site rent for RVers
Benefits
- medical
- dental
- vision plans
- a generous 401(k) employer match
- paid vacations
- holidays
- sick time
About the Company
- With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
- We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
Equal Opportunity
- As an Equal Opportunity Employer, we welcome and thank all applicants.