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About the Role

We are looking for an Analyst, Data Management who loves working with data and wants to make a real difference in how our clients operate. You'll be the person who keeps our data clean, our reports accurate, and our operations running smoothly. You'll work with teams across Health & Welfare plan administration and implementation, turning complex data into insights that help us serve our clients better. When a client needs a custom report or we're implementing a new system, you'll be right there—ensuring the technical foundation is solid and the data is trustworthy.

Responsibilities

Build and Automate Reports using Microsoft SQL tools
Develop self-service reports in SSRS
Use SSIS to schedule and automate recurring reports
Drive Process Improvements by partnering with business teams to understand data needs
Identify opportunities to streamline workflows and improve operations
Support Implementations & System Conversions by acting as the tech expert
Test data exchange processes and ensure smooth integration
Maintain database quality and integrity
Document and Communicate technical information clearly
Respond to requests from admin team, clients, and internal partners
Translate technical concepts into plain language

Requirements

Diploma in Computer Science or equivalent hands-on experience in a similar role
2–3 years working with data management, ticketing systems, or analytics
Must be a U.S. citizen, reside in the United States, and be able to obtain and maintain required U.S. government access credentials, including DoD Common Access Card (CAC)
Employment is contingent upon satisfying applicable government identity verification, fingerprinting, background investigation, and access requirements
Strong SQL skills
Experience with SSRS or web-based reporting tools
Solid proficiency in Excel and Access
Excellent communication skills (written and verbal)
Ability to explain technical concepts to non-technical audiences
Detail-oriented, analytical, and a strong problem-solver
Ability to manage priorities, meet deadlines, and thrive working independently or with a team

Skills

Microsoft SQL
SSRS
SSIS
Excel
Access
Data Management
Ticketing Systems
Analytics
Reporting Tools
Data Visualization Tools
Agile Methodologies

Location

United States

Work Type

In-office
Virtual
Hybrid

Experience Level

2-3 years

Education Level

Diploma in Computer Science or equivalent

Salary/Compensations

$60,000 - $80,000 USD

Benefits

Comprehensive total rewards package
Competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan
Generous company matched pension
Opportunity to give back to communities
Career growth and learning & development opportunities

About the Company

TELUS Health is empowering every person to live their healthiest life.
Leveraging leading edge technology and focusing on the uniqueness of each individual to create the future of health.
A global-leading health and well-being provider – encompassing physical, mental and financial health.
Nine million people rely on the pension and benefits plans we manage.
TELUS Health Retirement and Benefits Solutions has been the backbone of how organizations across Canada and the United States deliver compensation, benefits, and health programs to their employees for nearly 30 years.
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good.
We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

Equal Opportunity

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity.
It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.