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About the Role

Mastercard's Advisors & Consulting Services team leverages consulting expertise, data assets, and technology to provide clients with strategic insights and recommendations. The Program Management consultants within this group lead clients through business transformations by implementing strategically important Mastercard assets and services to drive value and growth, acting as the central point of contact for all stakeholders.

Responsibilities

Manage multiple marketing projects within a portfolio, coordinating activities and defining roles for team and stakeholders.
Ensure effective identification and proactive mitigation of risks to project timelines.
Manage deliverable development and workstreams for large, complex, high-value projects across various industries and cultures.
Utilize project and change management methodologies to drive measurable client value.
Define project scope, timelines, and budget, and perform cost, benefit, and risk analyses.
Report on project issues, risks, progress, and timelines, providing analysis, options, and solutions.
Manage client relationships and act as a trusted partner.
Refine marketing concepts and create data-driven campaigns informed by product metrics.
Collaborate on multi-channel strategies to identify growth opportunities and execute initiatives.
Develop client-focused strategic content for various campaigns to optimize the customer journey.
Continuously monitor program performance, evaluate outcomes, and provide recommendations for improvement.
Develop sound business recommendations and deliver effective client presentations.
Plan, organize, and structure work for self and junior team members.
Lead team and external meetings, and lead or co-lead project management.
Contribute to the firm's intellectual capital and solution development.
Provide coaching to enable ownership of project management and mentor junior team members.

Requirements

Undergraduate degree with work experience in project management and change management methodologies and techniques.
4-6 years of Project Management experience.
Experience in leading/supporting marketing campaigns.
Exposure to financial institutions, payments, and/or consultancies.
Experience managing clients or internal stakeholders.
Logical, structured thinking.
Advanced Word, Excel, and PowerPoint skills.
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment.
Ability to communicate effectively in English and the local office language (if applicable).
Eligibility to work in the country where you are applying.
Ability to apply for travel visas as required.
Ability to travel to client sites on a semi-regular basis.
Experience developing and implementing solutions and measuring impact on clients' business.
Experience coaching junior consultants.
Completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP).
Knowledge of Project Management tools.
Exposure to payments and/or retail banking or merchants.
MBA or master’s degree with relevant specialization (not required).

Skills

Project Management
Change Management
Marketing Campaigns
Client Management
Stakeholder Management
Risk Mitigation
Data Analysis
Strategic Planning
Financial Analysis
Communication
Presentation Skills
Team Leadership
Mentoring
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

Location

Canada

Work Type

Full-time
Hybrid

Experience Level

Associate
4-6 years

Education Level

Undergraduate degree
MBA or master’s degree (preferred)

Salary/Compensations

83,000.00 - 132,000.00 CAD Annual

Benefits

Discretionary annual incentive program

About the Company

Mastercard powers economies and empowers people in 200+ countries and territories worldwide, building a sustainable economy where everyone can prosper.
We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
Our technology, innovation, partnerships, and networks deliver unique products and services that help people, businesses, and governments realize their greatest potential.
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience.
We provide value-added services and leverage expertise, data-driven insights, and execution.

Equal Opportunity

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
We hire the most qualified candidate for the role.
In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.