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About the Role

Entry level sales position capable of supporting the DIY business and achieving sales and service objectives. The role requires knowledge of store systems, basic automotive systems, and parts. The ability to source parts from various locations and in-depth knowledge of store inventory and maintenance processes are essential. This position can be part-time or full-time. Fleet safety certification is preferred.

Responsibilities

• Provide excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goals and help the store achieve its sales goals
• Provide DIY services including battery installation, testing, and wiper installs
• Maintain store product and operational standards
• Manage inventory processes including truck put away, shoot outs, cycle counts, and back stock
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and parking lot
• Perform general stocking including truck stocking and back stock
• Safely deliver parts to customers as needed

Requirements

• Basic driving and navigation ability
• Ability to use delivery board system
• Friendly communication skills
• Ability to locate and stock parts
• Possess safety knowledge and skills
• Proficiency in operating inventory systems and store equipment
• Knowledge of parts and automotive systems
• Proficiency in operating POS and Parts lookup systems
• Expertise in testing and diagnostic equipment for DIY service
• Ability to speak and write English (Spanish is a plus)
• Ability to communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Accurate use of basic math skills (add, subtract, multiply, and divide)
• Ability to work an assortment of days, evenings, and weekends as needed
• 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences
• Ability to walk or stand predominantly
• Ability to talk and hear
• Ability to use hands and fingers to handle or feel
• Ability to reach with hands and arms
• Ability to climb or balance
• Ability to stoop, kneel, crouch, or crawl
• Ability to frequently lift and/or move up to 50 pounds
• Ability to occasionally lift and/or move up to 100 pounds
• Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus

Skills

• Store systems knowledge
• Basic automotive system knowledge
• Basic part knowledge
• Sourcing parts from stores, hubs, PDQ, and external suppliers
• In-depth knowledge of store inventory
• Knowledge of maintenance processes
• Fleet safety certification (preferred)
• Sales experience
• Customer service
• Inventory management
• Basic math skills
• Communication skills
• Relationship building
• Reading comprehension
• Operating POS systems
• Operating Parts lookup systems
• Testing and diagnostic equipment operation

Work Type

• Part time
• Full time

Experience Level

• Entry level
• 2-3 years

Salary/Compensations

• $16.40 - $17.75 per hour

Benefits

• Comprehensive health and wellness benefits program

Equal Opportunity

• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
• We comply with all applicable federal, state, and local laws.