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About the Role

Amgen is seeking a Specialty Account Manager in Buffalo, NY, to represent Amgen products to physicians and healthcare professionals, establish product sales, and perform total territory account management. This role involves providing disease information and education to medical professionals and customers involved in patient care, contributing to Amgen's mission to serve patients and become a leading biotechnology company.

Responsibilities

Consistently achieve assigned sales objectives through the promotion of patient-centered disease and product education to HCPs to improve patient care while adhering to corporate compliance guidelines
Implement goals of the marketing plan through execution of strategic account business plan
Demonstrated experience working in a matrix environment, which will encompass Case Managers, Medical Affairs, Patient access team, and other parties as deemed necessary
Effectively utilize all available resources and programs including peer to peer education and cross functional partners within the company to address identified knowledge gaps
Proven ability to navigate and identify opportunities through the healthcare landscape including academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems
Establish productive business relationships with key local, regional, and national KOLs within the geographical coverage area and assigned therapeutic areas
Develops and maintains a high-level, in-depth disease and therapeutic clinical and scientific knowledge
Utilize a consultative selling approach involving a highly technical, solution oriented selling technique enabling the specialist to meet the needs of healthcare professionals Rare Disease patients
Execute all of the above with a strong understanding and adherence to compliance and corporate policies including appropriate documentation and reporting

Requirements

Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
Master’s degree & 6 years of collective account management experience, sales, & commercial experience
Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
Associate degree & 10 years of collective account management experience, sales, & commercial experience
Bachelor's degree strongly preferred; Graduate business or healthcare related degree preferred
7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales
3+ years of experience in one or more of the following: Rare disease/orphan drug experience; ultra-orphan preferred; Rare disease launch experience strongly preferred
Neuro experience preferred
At least 3 years of in office injection/infusion sales selling a product that is a medical benefit requiring extensive coordination with patient access services
Previous experience operating in a matrix selling environment collaborating with patient services, market access, medical affairs, and reimbursement with significant focus on patient centricity
Market development / deep profiling in rare, unmet spaces experience preferred
Demonstrated success educating HCPs about complex diseases diagnosed through clinical observation involving diverse patient profiles that do not always lend themselves to simple segmentation diagnosis
Documented track record of delivering consistent, exceptional levels of performance
Proven ability to work independently in a fast-paced, highly challenging work environment
Excellent written and verbal communication skills
Strong organizational, analytical and computer skills required
Proficient in Microsoft Office
Professional, proactive demeanor
Strong interpersonal skills
Requires approximately 20-30% travel, including some overnight and weekend commitments

Skills

Account management
Sales
Commercial experience
Disease and product education
Marketing plan implementation
Matrix environment collaboration
Resource utilization
Healthcare landscape navigation
KOL relationship building
Disease and therapeutic clinical and scientific knowledge
Consultative selling
Solution-oriented selling
Compliance and policy adherence
Documentation and reporting
Biotech sales
Specialty pharmaceutical sales
Rare disease sales
Orphan drug experience
Neuro experience
Injection/infusion sales
Patient access services coordination
Market access
Reimbursement
Patient centricity
Market development
Complex disease education
Independent work
Microsoft Office proficiency
Organizational skills
Analytical skills
Computer skills
Written communication
Verbal communication
Interpersonal skills

Location

Buffalo, NY

Work Type

Full-time
Hybrid

Experience Level

2 years of collective account management experience, sales, & commercial experience (Doctorate)
6 years of collective account management experience, sales, & commercial experience (Master’s)
8 years of collective account management experience, sales, & commercial experience (Bachelor’s)
10 years of collective account management experience, sales, & commercial experience (Associate)
7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales
3+ years of experience in rare disease/orphan drug experience
3+ years of experience in neuro
3+ years of experience in in office injection/infusion sales
Previous experience operating in a matrix selling environment

Education Level

Doctorate degree
Master’s degree
Bachelor’s degree
Associate degree
Graduate business or healthcare related degree preferred

Salary/Compensations

151,133.00 USD to 180,131.00 USD
158,931.30 USD - 215,024.70 USD

Benefits

Comprehensive employee benefits package
Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
Discretionary annual bonus program
Sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

About the Company

Amgen is one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide.
Amgen is committed to developing treatments that take care of others and focuses on the professional and personal growth and well-being of its teammates.

Equal Opportunity

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Amgen will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.