Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As an integral member of the Product Solutions team, this role is responsible for the review, enhancement, and support of TWDC Broadcast Management Systems, Air-Time-Sales workflows, and ancillary media applications. You will implement workflow solutions that meet business needs, support planning activities, and ensure successful execution of projects and deliverables. The role provides assistance with feature prioritization and implementation within specific timelines, working with internal teams, users, and third-party vendors to align with the Product Solutions roadmap and department strategy.

Responsibilities

Participate in system review activities and product workflow requirements
Develop, analyse, prioritize, and organise requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
Work with the configuration and Product Solutions team to field functionality-related questions
Translate business requirements into specifications that will be used for implementation
Participate with other Product Solutions specialists to understand how to map legacy workflows to the existing Common Workflow Standard in order to drive business alignment
Support the Product Solution Engineers with workflow-related requests and processes
Track product-related queries to completeness and provide recommendations
Ensure effective request management and change controls
Provide assistance to the Product Solutions team with different activities
Perform duties with moderate to low supervision
Coordinate with technology and portfolio teams the delivery of functional solutions
Provide hands-on support with planning, scheduling, configuration, media- and data-related activities
Work with the userbase on triaging requests following a designated process
Collaborate with leadership team on requirements and new initiatives within the business

Requirements

Basic understanding of data structures within applications and workflows
Analyse and interpret workflow requirements
Research required data
Propose workflow solutions based on requirements
Ability to effectively collaborate with cross-functional teams
Critical thinker and problem-solving ability
Team player
Strong time management skills
Great interpersonal and communication skills
Manages the needs of diverse stakeholders
Facilitates win-win situations
Resolves conflicts effectively
Interacts well with people who have different backgrounds and work styles
Engages colleagues across the organisation to optimise performance
Tailors messages appropriately to the audience
Invites diverse points of view
Listens and asks questions to ensure understanding
Conveys relevant information in a candid and timely manner
Achieves high levels of customer satisfaction
Analyses problems effectively and takes action to resolve
Keeps commitments
Analyses data and information to drive decisions

Location

London, United Kingdom

Work Type

Hybrid
Full time

Benefits

25 days annual leave
Private medical insurance & dental care
Free Park Entry
Disney Discounts
Excellent parental and guardian leave
Employee Resource Groups

About the Company

Disney Entertainment & ESPN Technology (DEE) brings together the Company’s best-in-class product, technology, and commercialization teams into one global organization. DEE is responsible for the P&L management and all distribution, network and engineering operations, sales, advertising, data, and certain key technology functions worldwide for the Company's content engines. DEE also manages operations of the Company's streaming services including Disney+, Hulu, ESPN+ and Disney+ HotStar; and domestic broadcast and cable television networks.
You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.

Equal Opportunity

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.