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About the Role
Provide technical leadership for the design, development, and implementation of Salesforce solutions to support The Salvation Army in Canada. Ensure solution architecture, integrations, security, and customizations align with organizational goals and operational requirements, guiding technical direction to deliver secure, scalable, and effective technology solutions.
Responsibilities
- Influence the architecture and design of Salesforce solutions for scalability, security, and effectiveness.
- Guide the development and deployment of technical components, including integrations, security frameworks, and customizations.
- Provide technical direction and promote best practices to the squad.
- Design solutions that align business requirements with long-term organizational and technology objectives.
- Drive the successful implementation of Salesforce capabilities by supporting technical decision-making.
- Coordinate agile activities to ensure consistent, high-quality solution delivery.
- Ensure security, integration, and customization requirements are incorporated into solution designs and deployments.
- Support the development team in resolving complex technical challenges and maintaining platform integrity.
- Deliver innovative, reliable, and sustainable Salesforce solutions to enhance operational effectiveness.
Requirements
- A university degree in computer science or an approved equivalent combination of education and experience.
- Salesforce Certification required.
- 5-10 years of experience in Salesforce solutions, including large-scale implementations, solution and technical architecture, cloud technologies, security, data management, and application design and development within complex enterprise environments.
- Expert knowledge of Salesforce best practices, methodologies, and technologies.
- Strong experience designing, developing, and configuring solutions within Salesforce Nonprofit Success Pack (NPSP) and Experience Cloud.
- Advanced technical communication skills, including the ability to effectively present complex architectural concepts, strategies, and recommendations to technical audiences.
- Demonstrated ability to analyze business requirements and translate them into scalable, cloud-based technology solutions.
- Comprehensive understanding of data-driven integrations, including APIs, web services, ETL processes, batch jobs, and enterprise integration patterns.
- Thorough knowledge of Salesforce data models, user interface frameworks, and process automation tools.
- Experience working with modern cloud platforms, Salesforce ISV solutions, and other Salesforce cloud technologies in complex technology environments.
- Strong interpersonal, analytical, and problem-solving skills.
- Self-motivated, results-oriented approach.
- Experience within the non-profit sector is considered an asset.
Skills
- Salesforce solutions
- Large-scale implementations
- Solution architecture
- Technical architecture
- Cloud technologies
- Security
- Data management
- Application design
- Application development
- Salesforce best practices
- Salesforce methodologies
- Salesforce technologies
- Salesforce Nonprofit Success Pack (NPSP)
- Salesforce Experience Cloud
- Technical communication
- Data-driven integrations
- APIs
- Web services
- ETL processes
- Batch jobs
- Enterprise integration patterns
- Salesforce data models
- Salesforce user interface frameworks
- Salesforce process automation tools
- Modern cloud platforms
- Salesforce ISV solutions
- Salesforce cloud technologies
- Interpersonal skills
- Analytical skills
- Problem-solving skills
Experience Level
- 5-10 years of experience
Education Level
- University degree in computer science or approved equivalent combination of education and experience
- Salesforce Certification
Salary/Compensations
- $105,518.40 to $131,913.60 with a maximum of $158,288.00
Benefits
- Reasonable accommodation upon request
About the Company
- For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda.
- Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter.
- In addition, we support people experiencing unemployment, addiction and family challenges.
- We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.
- As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.