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About the Role

Join Nordstrom Rack as a team member in a fast-paced, high-energy environment. You will collaborate with teammates to create a welcoming and inclusive atmosphere for customers, ensuring a quick and easy experience while keeping the store clean and clutter-free. Flexibility is key as you may support different store areas.

Responsibilities

• Ensure the salesfloor stays 'runway ready' by re-merchandising and straightening throughout the day.
• Assist customers with various transactions across different platforms, operating a point-of-sale system.
• Create a smooth fitting room experience by greeting and assisting customers and returning clothing to the floor.
• Maintain a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor.
• Keep stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
• Demonstrate expertise in all store technologies.
• Adhere to all operational, merchandise, and asset protection standards.
• Promote initiatives like the Nordstrom Rewards program.
• Receive, unload freight, unpack, and deliver newly arrived merchandise to selling departments.
• Fulfill customer orders in a timely manner following quality standards.
• Prepare and ship customer orders following quality, packing, and shipping standards.
• Utilize inventory management systems to scan, process, and research merchandise shipments.
• Provide general support to the store, including setting up special events, organizing backrooms, markdowns, and relocating store fixtures.

Requirements

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative, and a high level of ownership.
• Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
• Ability to work a flexible schedule based on business need.
• Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
• Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (Stock and Fulfillment Only).

Skills

• Communication
• Interpersonal Skills
• Accountability
• Initiative
• Ownership
• Organizational Skills
• Attention to Detail
• Prioritization
• Flexibility
• Customer Service
• Point-of-Sale (POS) System Operation
• Inventory Management
• Merchandise Handling

Location

• Various Locations (Pay range dependent on location)

Work Type

• Full-time
• Part-time
• Flexible Schedule

Experience Level

• Entry Level

Salary/Compensations

• $16.40 - $17.10 Hourly

Benefits

• Medical/Vision
• Dental
• Retirement
• Paid Time Away
• Life Insurance
• Disability
• Merchandise Discount
• EAP Resources
• 401k
• Holidays

About the Company

• Nordstrom Rack is a retail environment focused on providing customers with great deals.
• Nordstrom values its employees as its most important asset.

Equal Opportunity

• Nordstrom considers qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.
• Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location.