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About the Role

This position is responsible for the direct driver management and supervision of a midsize driver count, ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. Ensure compliance with DOT regulations and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads. The transportation manager must be able to work any shift to satisfy the demand for flexibility in scheduling to ensure operational success.

Responsibilities

Build and maintain positive professional relationships with drivers and safety to minimize turnover and maximize ongoing productivity.
Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability.
Utilize personnel management including training and orientation of drivers and/or employees, including training and assistance with internal and third-party (customer) systems.
Conduct analysis of fleet operations and profitability and make recommendations for continuous improvement, determine and measure key performance indicators, and create, maintain, and present customer-specific reporting and financial analysis.
Manage inventory, assets, customer pools, and/or assignment of drivers to balance equipment in market.
Perform administrative duties such as payroll, driver counseling, accident reviews, filing and documenting, resolving pay issues, invoicing, and/or creating operational or financial reports.
Manage yard including checking/inspecting equipment, replacing parts, completing repairs, and coordinating with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed.
Work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, and accessorial pay-related issues.
Maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met.
Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions on that freight and driver ETA adjustments.

Requirements

High School Diploma/GED and 2-3 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience.
Ability to work across multiple shifts including nights and/or weekends if needed.
Strong professional communication skills applied internally and externally.
Proven experience in establishing and maintaining healthy working relationships.
Experience in fostering strong customer relationships via delivery of commitments, open communication, and ongoing feedback/improvement.
Ability to process information with high levels of accuracy.
Accurately analyze situations and reach productive decisions based on informed judgment.
Ability to manage multiple competing priorities.
Ability to consistently travel to account and customer locations.
Ability to adapt to a dynamic work environment and shifting priorities and directives.
Experience in holding people accountable and conducting difficult conversations.
Ability to perform in a stressful and high-pressure work environment.
Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field AND 1-2 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience.

Skills

Microsoft Programs (Excel, Word, PowerPoint, Outlook)

Location

United States of America
New York
Rochester

Work Type

Full time

Experience Level

2-3 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience
1-2 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience

Education Level

High School Diploma/GED
Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field

Salary/Compensations

$60,000 - $75,000

Benefits

medical benefit
dental benefit
vision benefit
401(k) retirement plan
life insurance
short-term and long-term disability coverage
paid time off commensurate with tenure (includes vacation and sick time)
six weeks of paid maternity leave
two weeks of paid parental leave
six paid holidays annually

About the Company

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

Equal Opportunity

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.