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About the Role

The Software Engineer supports AirOps Air Traffic Management by developing and maintaining applications that enable Teams in the Network Operations Control (NOC) to manage daily operations. They will design, write, test, document, and implement technically sound, well-integrated solutions that align with Customer requirements and organizational standards. They will build and enhance tools that support Air Traffic Management capabilities while responding to production issues and ensuring reliable system performance as the FAA modernizes its technology. This role requires strong technical problem-solving skills and adaptability to deliver scalable solutions that support safe, efficient, and reliable operations.

Responsibilities

Apply knowledge and skills of software development and testing effectively to solve a range of problems.
Work alongside other engineers on the team to elevate technology and consistently apply best practices.
Collaborate closely with customers and cross-functional departments to communicate project statuses and proposals.
Document each aspect of a system or application as a reference for future upgrades and maintenance.
Determine and assess the needs of the user and then create software to meet the requirements.
Identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills.
Work in an agile environment to deliver high-quality software.
Prepare and install solutions by determining and designing system specifications, standards, and programming.
Mentor junior members on the team.
Improve and expand technical capabilities by continuing their education through reading, workshops, conferences, and/or communities of practice.
May perform other job duties as directed by Employee's Leaders.

Requirements

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
Must be at least 18 years of age.
Must be able to comply with Company attendance standards as described in established guidelines.
Must be able to travel and /or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary.

Skills

Intermediate knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience.
Ability to demonstrate consistent knowledge application, skills of software development, and testing to solve a range of problems.
Intermediate knowledge of at least one required programming language.
Ability to partner, communicate, and negotiate with various Technology or partner Teams.
Ability to analyze and manage large, complex, and vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations.
Ability to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work.
Ability to mentor others to do the same.
Ability to develop, present and effectively communicate ideas and strategies to a variety of audiences.
Front-end and back-end development experience.
Experience in Microservice development and Cloud-based development.
Experience in Java, NodeJS, Python, Confluent Kafka, AWS, Lambda, Step Functions, Dynamo DB, EventBridge, API Gateway.
Experience supporting critical operational applications.
CCP Next experience.
Knowledge of Terraform.
Ops Suite experience.
Operations/Network Operations Control domain experience.

Location

DFW-based
remote

Work Type

remote workplace position

Experience Level

Intermediate-level experience, fully functioning broad knowledge in software engineering.

Education Level

High School Diploma or GED
Bachelor's degree in Computer Science, Engineering, Information systems or similar fields of study or equivalent advanced level experience

Salary/Compensations

$114,200 per year to $126,900 per year

Benefits

Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings
Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
Competitive health insurance for you and your eligible dependents (including pets)
Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

About the Company

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Equal Opportunity

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Southwest Airlines is an Equal Opportunity Employer.