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About the Role
We are seeking a proactive, hands-on professional to maintain and repair robots across the US. As the first field technician on the ground, you will play a critical role in our US expansion by debugging hardware and software issues, coordinating with our Swiss headquarters, and ensuring optimal robot performance.
Responsibilities
- Debug and repair hardware issues on-site to ensure robot uptime.
- Coordinate maintenance and support activities with onsite technicians and security personnel.
- Manage robot logistics, including shipping and spare parts inventory.
Requirements
- Relevant experience with electronics and moving mechanical components.
- Ability to work under pressure and meet tight deadlines.
- Willingness to travel frequently on short notice.
- Valid US work visa or citizenship.
Skills
- Hardware troubleshooting
- Software debugging
- Mechatronics
- Logistics management
Location
- United States
Work Type
- Full-time
Experience Level
- Relevant hands-on experience in technical support, field mechatronics, or hardware repair.
Education Level
- BSc in Robotics, Electronics, Mechatronics, or equivalent experience.
About the Company
- Ascento is reinventing guarding services through robotics and AI.
- We build advanced robotic security solutions for data centers, airports, and manufacturing facilities.
- We are an international company with operations across Europe and the US.
Equal Opportunity
- Ascento is an equal opportunity employer committed to creating an inclusive environment for all employees.