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About the Role

The Head of Domain Transformation leads the delivery of strategic transformation initiatives, ensuring programmes are governed and executed to meet business objectives. This senior-level role provides leadership for large-scale transformation, establishes strong governance, and ensures initiatives are delivered on time, within budget, and to scope and quality.

Responsibilities

• Lead the delivery of large and complex transformation initiatives from shaping through implementation and benefits realisation.
• Oversee programme delivery across multiple workstreams, ensuring alignment to strategic objectives.
• Manage interdependencies across initiatives for effective delivery and transition.
• Build and maintain strong relationships with senior leaders and executives.
• Act as a trusted advisor and strategic partner.
• Provide clear, concise, and impactful executive-level communications and reporting.
• Ensure robust governance structures, standards, and delivery frameworks are in place.
• Oversee planning, scheduling, forecasting, and delivery management across programmes.
• Manage risk, assumptions, issues, and dependencies.
• Define and manage resource demand, including internal and external resources.
• Oversee financial management, including budgeting, forecasting, and cost control.
• Ensure strong financial governance and benefits tracking are embedded within programmes.
• Provide leadership to cross-functional teams in a matrix environment.
• Lead and develop teams ranging from small specialist groups to large-scale programme teams.
• Foster a high-performance culture focused on collaboration, accountability, and delivery excellence.
• Drive continuous improvement in transformation delivery approaches, tools, and methodologies.
• Ensure consistent application of best practice across agile and waterfall delivery models.
• Support the development of organisational capability in transformation delivery.

Requirements

• Significant experience delivering large-scale strategic transformation initiatives.
• Demonstrable experience managing complex programmes across functions and directorates.
• Strong experience working with senior stakeholders and executive leadership teams.
• Experience managing large teams within a matrix environment.
• Experience delivering complex IT, digital, or business transformation programmes is highly desirable.
• Strong leadership, communication, and influencing skills at all levels.
• Ability to lead and motivate teams in complex and ambiguous environments.
• Strong financial, commercial, and delivery management expertise.
• Proven ability to manage risk, contingency planning, and complex delivery challenges.
• Ability to challenge constructively and drive change through fact-based decision-making.
• Strong stakeholder and relationship management capability.
• Positive, proactive, and delivery-focused mindset.
• Resilient and adaptable in a fast-paced and evolving environment.
• Strong ownership and accountability for outcomes.
• Role model for organisational behaviours and ways of working.
• Commitment to continuous improvement and innovation.

Skills

• Leadership
• Communication
• Influencing
• Team Motivation
• Financial Management
• Commercial Acumen
• Delivery Management
• Risk Management
• Contingency Planning
• Stakeholder Management
• Relationship Management

Location

• Multiple locations

Work Type

• Full-time

Experience Level

• Senior level
• Head of Domain Transformation

Benefits

• Health insurance
• Pension
• Performance bonuses
• Support for work/life balance

About the Company

• Part of International Airlines Group (IAG), a leading global airline group.
• IAG Transform provides creative and innovative solutions for sustainable transformation.
• Drives efficiencies, automation, and economies of scale through a centralised model.

Equal Opportunity

• Equal opportunities employer.
• All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.