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About the Role

Liberty Solutions has a client with an immediate need for a Senior Epic MyChart Analyst to support day-to-day MyChart operations, troubleshoot issues, and help maintain momentum on current MyChart initiatives. The client is live on MyChart Bedside and is expanding it to additional locations.

Responsibilities

• Support day-to-day MyChart operations.
• Troubleshoot MyChart issues in a live production environment.
• Support MyChart Bedside expansion or rollout work.
• Support patient portal optimization.
• Support MyChart workflows across multiple hospitals or facilities.
• Support MyChart mobile/digital patient engagement workflows.

Requirements

• Epic MyChart certified with 5+ years of hands-on Epic MyChart analyst experience.
• Experience with MyChart Bedside.
• Prior experience supporting day-to-day MyChart operations.
• Experience troubleshooting MyChart issues in a live production environment.
• Ability to work independently and quickly ramp into an active support environment.
• Healthcare IT experience, preferably with a hospital or health system.
• Strong communication skills and ability to work remotely with limited oversight.
• Ability to start quickly.
• Prior experience covering for a lead analyst or stepping into urgent backfill situations.
• Experience working with lean internal teams.

Skills

• Epic MyChart
• MyChart Bedside
• Patient portal optimization
• MyChart mobile/digital patient engagement workflows

Location

• Remote

Work Type

• Remote
• Contract

Experience Level

• Senior
• 5+ years

Education Level

• Epic MyChart certified

About the Company

• Liberty Solutions has a client with an immediate need.