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About the Role
As a Guest Service Agent, you will ensure a seamless check-in and check-out process, and deliver memorable experiences that enhance the guest stay.
Responsibilities
- Ensuring a seamless check-in and check-out process
- Delivering memorable experiences that make the stay for every guest
Requirements
- Exceptional hospitality skills
Skills
- Guest service
- Hospitality
Location
- Lower Manhattan
Work Type
- Full-time
Benefits
- 110 nights of deeply discounted travel, with room rates as low as $40/night
- Employee stock purchase program (ESPP) with a 15% discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Dedicated caregiving concierge services
- Crisis Concierge for practical support and emotional care
- Free counseling and support through Employee Assistance Program (EAP)
- Generous paid time off (PTO)
- Health & welfare benefits
- Retirement plans
About the Company
- Forbes 4-Star Conrad New York is a luxury hotel in Lower Manhattan with 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets.
- Hilton is a global leader in hospitality with an award-winning culture recognized on the World’s Best Workplaces list by Great Place to Work and Fortune.
- Hilton is committed to providing the best stay for every guest and supporting Team Members' wellbeing.