About the Role
As a Vacation Sales Ambassador at Hilton Grand Vacations, you will promote and sell world-class vacation packages to guests inside Hilton branded Hotels. You will utilize proven sales techniques and a comprehensive training program to excel in this role.
Responsibilities
- Provide guest services to resort guests and visitors.
- Engage with potential customers to determine their vacation needs and preferences.
- Deliver persuasive sales presentations to showcase the benefits of our vacation packages.
- Provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations.
- Build and maintain relationships with customers to ensure exceptional customer service.
- Successfully implement Hilton Grand Vacations' sales techniques to achieve sales targets.
- Collaborate with team members to exchange effective strategies and foster collective achievements.
Requirements
- Enjoy interacting with guests and have an eagerness for upward mobility.
- Commitment to provide world-class customer service.
- Previous sales experience, preferably in a commission-based role.
- Effective communication and collaboration abilities.
- Self-motivated with a competitive spirit.
- Demonstrated capability to succeed in a fast-paced and goal-oriented work environment.
- Excellent problem-solving and negotiation skills.
- Ability to work a flexible schedule including nights, weekends, and holidays.
- At least one year hospitality and/or customer service experience.
- Proficient in all Microsoft Office applications.
- High School Diploma or GED.
Skills
- Sales
- Customer Service
- Communication
- Collaboration
- Problem-solving
- Negotiation
- Microsoft Office
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1+ year hospitality and/or customer service experience
Education Level
- High School Diploma or GED
Salary/Compensations
- Income potential of $85K and above
- Top performers in 2025 averaged over $120K
About the Company
- Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.
- Develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations.
- Manages and operates two innovative club membership programs: Hilton Grand Vacations Club® and The Hilton Club®, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members.
