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About the Role

Intersection is seeking an upbeat, energetic, and self-motivated Sales Coordinator to join the Client Success Team in our New York office. This is a fast-paced, detail-oriented, and varied role perfect for someone with sales support experience in the media/advertising world. The ideal candidate will have outstanding interpersonal and customer service skills, a drive to learn, and the ability to perform sales support responsibilities and thrive within a team environment. This individual will provide full support to their Sales Account Executive(s), improve sales cycles by aiding in the activation of new processes to ensure "The Intersection Way" is maintained, fostering a collaborative and consultative effort with clients.

Responsibilities

Build strong relationships with Manager, Account Executives, and Account Managers.
Onboard and train with a Client Success Sales Ambassador.
Learn Intersection's media and advertising offerings.
Act as a mentee to other Sales Coordinators to learn sales support processes and systems.
Gain exposure to all departments within Intersection and understand their role in the sales cycle.
Generate and process contracts, proposals, and presentations.
Communicate daily with clients and agencies.
Manage inventory requests, inventory holds, market avails, and media plans/proposals.
Generate targeting maps and visuals for RFP responses.
Handle invoicing requests and billing inquiries.
Own the pre-sale lifecycle of a contract, from market research to execution and production tracking.
Research and document competitive requests.
Develop foundational knowledge of the business model and media products.
Serve as a "go-to" person for tasks such as printing materials, setting up meetings, and building sales decks.
Communicate via email and phone with internal resources and clients to ensure a smooth customer service experience.
Be a member of a great team at Intersection.

Requirements

1-2+ years of relevant work experience in a customer-facing customer success, account management, or strategic consulting organization.
Ability to multi-task a number of different items.
Enjoy collaborating with people while knowing when to take ownership of a task.
Demonstrate a high level of accountability for both personal and team work.
Strong attention to detail and ability to spot and fix errors.
Work fast but thoughtfully, and make suggestions for efficiencies.
Knowledge of Adobe and Microsoft Office Suite.
Willingness to perform busy work utilizing these tools for RFPs.

Skills

Interpersonal skills
Customer service skills
Sales support
Media/advertising industry knowledge
Adobe Suite
Microsoft Office Suite

Location

New York, NY

Work Type

Hybrid

Experience Level

1-2+ years

Education Level

Degree from an Accredited Institution

Salary/Compensations

$50,000 - $52,000

About the Company

Intersection's products and offerings impact cities across the world.
The company aims to represent the diversity and differences that make cities special.

Equal Opportunity

Intersection celebrates every voice that makes us unique and every perspective that makes us grow.
It is our shared responsibility to create an equitable environment where every employee contributes to the culture of the company.
We encourage applications from all qualified individuals without regard to race, religion, creed, color, national origin, nationality, citizenship status, ancestry, age, sex, marital status, domestic partnership status, civil union status, affectional or sexual orientation, gender identity or expression, genetic predisposition or carrier status, military status/service, veteran status, mental or physical disability, and all other legally protected characteristics.
As a government contractor, Intersection must ensure equal opportunity for people with disabilities.
The Voluntary Self-Identification of Disability form helps measure how well the company is doing in ensuring equal opportunity.
Completing the disability form is voluntary, confidential, and will not be used against the applicant or employee.
Employees are asked to update the disability form every five years.
A disability is defined as a physical or mental condition that substantially limits a major life activity, or a history of such a condition.