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About the Role

Join Co-op as a Customer Team Member and play a key role in delivering friendly, helpful service in your local Co-op store. You'll work as part of a friendly team in a fast-moving store, helping deliver essential services to your community every day. You'll help keep shelves stocked, support sales, and be a familiar face in the community.

Responsibilities

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community

Requirements

• A genuine passion for helping people and delivering great customer service
• The ability to work flexibly across a number of shifts and as part of a team
• An interest in retail and working in a busy store environment (experience not essential)

Location

• Featherbed lane New Addington, Croydon, CR0 9AS

Work Type

• part time
• permanent contract
• full paid training provided

Experience Level

• experience not essential

Salary/Compensations

• £14.29 per hour including London allowance

Benefits

• Full training and career development resources
• 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (including bank holidays, pro rata for part time colleagues)
• 24/7 access to GP appointments, and colleague support programme
• Cycle-to-work scheme
• Market-leading policies to help you through life's big moments

About the Company

• At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose.

Equal Opportunity

• We’re building diverse and inclusive teams that reflect the communities we serve.
• We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
• We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.
• If you need any adjustments during the recruitment process, we’ll support you.