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About the Role
As a Food and Drinks Runner at Big Mamma, you’ll support the floor team by delivering a smooth, energetic and friendly service to every guest.
Responsibilities
- Run food and drinks, and serve wine, desserts and pasta directly to our guests
- Open and close the floor, polish cutlery and fold napkins
- Maintain cleanliness, organisation and health & safety standards across the floor
- Support your colleagues during service with a positive and proactive attitude
- Create memorable moments for guests with a warm, friendly and professional approach
Requirements
- Previous experience in hospitality
- Flexible availability, including evenings and weekends
Skills
- Passion for Italian food and excellent customer service
- High energy, proactive attitude and team spirit
- Strong communication skills
Work Type
- Permanent
- Full-time
Salary/Compensations
- Total earning per hour £ 15.71
Benefits
- 5-day working week with 2 days off
- Daily staff meals
- 15% discount across all Big Mamma restaurants (UK and Ireland)
- £500 employee referral bonus
- Wagestream – access your pay between paydays
- Mental health & wellbeing support (Open Up)
- Continuous training and career progression
- Mobility across UK and European venues
About the Company
- Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux.
- For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide.
- Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.
Equal Opportunity
- Big Mamma Ltd is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
- We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.