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About the Role

The Fund Services Associate will play a key role within the team, providing end-to-end administration of the investment process, including investor onboarding, transaction processing, reconciliations, investment administration, and handling client queries. The role requires candidates to be highly organised, methodical, and demonstrate excellent attention to detail, while also being able to work under pressure to meet strict deadlines.

Responsibilities

Process investor applications, completing AML/KYC checks in line with internal procedures.
Maintain accurate investor and investment records within fund administration systems, allowing for prompt calculations of applicable invoices.
Prepare and file investment documentation, including agreements and supporting records.
Monitor receipt and allocation of investor funds.
Maintain accurate client asset registers.
Perform daily client money and asset reconciliations.
Investigate reconciliation differences and escalate where necessary.
Assist with CASS reporting and compliance activities.
Respond to routine email and telephone enquiries from investors, financial advisers, and fund managers.
Produce ad-hoc and scheduled investor statements and standard client reports.
Issue investor and adviser communications and liaise with colleagues and fund managers.
Support users of the Investor Portal and promote its use.
Escalate complex queries or complaints.
Assist with routine system testing, data cleansing, and data reconciliations.
Provide feedback to support future system developments and assist the wider team in making process improvements.
Contribute to or manage ad-hoc projects as required.

Requirements

1–3 years' experience in fund administration, investment operations, or financial services administration.
Excellent attention to detail and organisational skills.
Strong Microsoft Excel and Microsoft Office skills.
Excellent written and verbal communication skills.
Ability to work independently and to effectively prioritise and manage high volume workload within strict deadlines.
Professional, reliable, and client-focused approach.
Knowledge of UK investment products, AML/KYC, or FCA-regulated environments is advantageous.
Highly organised, reliable, and self-motivated.
Demonstrate integrity, being truthful, admitting mistakes, and working quickly to correct them.
Be a team player, able to build strong relationships internally and externally and interact comfortably across all levels of the organisation.
Able to work independently and effectively manage high volume workload within strict deadlines.

Skills

Microsoft Excel
Microsoft Office
AML/KYC
CASS reporting
Investor onboarding
Transaction processing
Reconciliations
Investment administration
Client query handling
System testing
Data cleansing
Data reconciliations

Location

Work Type

Full-time

Experience Level

1-3 years

About the Company

Anderson Global’s UK Group consists of FCA regulated businesses operating to provide a range of investment services to its clients, including fund management, custody, and fund administration.