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About the Role

Support the delivery of CRM and email marketing activity across brands and markets, with a strong focus on building, testing, sending and optimising email campaigns and automated communications. This is a hands-on execution role, ideal for someone who enjoys getting into the detail, moving fast, and learning how high-performing CRM programmes are built at scale.

Responsibilities

• Build, test and deploy all D2C and Trade email campaigns within HubSpot.
• Support the end-to-end execution of emails: briefing, build, QA, send and post-campaign reporting.
• Use existing templates and modules to ensure emails are on-brand, accurate and optimised for performance.
• Work closely with Brand, Creative and Trading teams to turn briefs into high-quality, commercial emails.
• Support peak trading periods with high-volume, fast-turnaround sends.
• Build and maintain automated email journeys under the guidance of the Digital CRM Manager.
• Support audience selection and segmentation for campaigns, ensuring correct data usage and targeting.
• Assist with testing and QA of workflows to ensure journeys run as intended.
• Flag opportunities to improve journeys based on performance or customer behaviour.
• Produce regular email performance reporting.
• Identify and share practical optimisation opportunities.
• Support A/B testing across subject lines, content blocks and CTAs.
• Help maintain database health through good sending practices and engagement monitoring.
• Follow GDPR and data governance best practice in all CRM activity.
• Support list management, suppression handling and preference-based communications.
• Work closely with the CRM Manager and wider Digital team to ensure data is used correctly and responsibly.

Requirements

• Experience in email marketing or CRM, ideally within eCommerce or retail.
• Hands-on experience building and sending emails in a CRM platform (HubSpot preferred, but not essential).
• Strong attention to detail.
• Comfortable working at pace, juggling multiple campaigns.
• Curious, commercial mindset with a desire to learn CRM best practice.
• Basic understanding of email metrics and what “good” looks like.
• Proactive and reliable.
• Detail-driven but commercially minded.
• Collaborative and comfortable working cross-functionally.
• Open to feedback and keen to develop your CRM skillset.

Skills

• Email Marketing
• CRM
• HubSpot
• GDPR
• Data Governance
• A/B Testing
• Reporting
• Optimization

Location

• Voysey House, Chiswick

Work Type

• Hybrid

Experience Level

• Entry Level

About the Company

• At Sanderson Design Group, we are always looking for talented, ambitious and motivated people to join our team.

Equal Opportunity

• We are committed to providing equal opportunities to all and we welcome applications from candidates with diverse backgrounds.