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About the Role

This role involves developing and executing business plans, leading a team, managing store operations, and ensuring customer satisfaction to drive sales, profitability, and cost efficiency within a retail or dealership environment.

Responsibilities

• Develop and execute business plans aligned with company goals for the store.
• Monitor and achieve financial performance metrics.
• Optimize resource allocation.
• Hire, train, coach, and evaluate staff.
• Build a positive working environment and strong team culture.
• Lead department heads in goal-setting and coordination.
• Maintain and build strong relationships with key customers.
• Handle escalated customer issues and ensure high customer satisfaction.
• Represent the company in customer-facing events or when selling machinery.
• Ensure the facility is maintained professionally, cleanly, and securely.
• Oversee marketing activities and events for the location.
• Coordinate communication across departments for goal alignment and smooth processes.
• Analyze financial data, sales trends, and KPIs for informed business decisions.
• Forecast sales, develop budgets, control costs, and identify efficiencies.
• Work with corporate leadership and partners as needed for alignment and support.
• Uphold company values, mission, and vision.
• Implement and enforce company policies, safety protocols, and operational standards.
• Lead regular meetings to ensure communication and alignment.

Requirements

• Typically 5+ years in a retail or dealership environment.
• Prior management experience (store or location-level) preferred.
• Experience or familiarity with John Deere equipment, agricultural or construction equipment is a plus.
• Ability to coordinate between departments.
• Ability to manage multiple priorities.
• Ability to work with cross-functional teams.

Skills

• Strong leadership and team-building ability
• Financial acumen: budgeting, P&L, cost control
• Strategic planning skills
• Customer service and relationship building
• Analytical/problem-solving mindset
• Excellent communication (verbal and written)

Location

• Cazenovia, NY

Work Type

• Full Time
• Up to 25% Travel

Experience Level

• Management

Education Level

• Bachelor’s in Business, Agriculture, or related field (often required or preferred, equivalent experience may count)

Salary/Compensations

• $80,000.00 - $90,000.00

About the Company

• SNPartners values, mission, and vision.