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About the Role

The Business Development Analyst will drive new business growth in the Canadian market by identifying and onboarding corporate and institutional clients. This role focuses on building long-term relationships through high-volume outbound sales, while ensuring strict adherence to compliance, risk management, and client due diligence standards.

Responsibilities

• Conduct research to identify and target potential clients for new business opportunities.
• Perform high volume outbound sales calls (80 dials/day) with a minimum of 90 minutes talk time per day.
• Generate a minimum of 16 qualified opportunities per month.
• Build and maintain relationships with key decision-makers through various outreach methods.
• Present and promote the company's foreign exchange products and services to potential clients.
• Collaborate with internal teams to develop and execute comprehensive sales strategies.
• Monitor market conditions, competitor activities, and regulatory changes.
• Provide regular sales reports and updates to management, including pipeline analysis and revenue forecasts.
• Continuously update knowledge of the foreign exchange market and industry best practices.
• Maintain current market knowledge by reading financial press and attending webinars.
• Maintain accurate pipeline and forecast.
• Meet set sales targets/KPIs on a weekly, monthly, quarterly, and annual basis.
• Keep accurate records and client interaction notes in the Company database FXDB, in line with PIPEDA requirements.
• Diligently assess client needs and expectations.
• Ensure thorough research and analysis of client requirements for optimal service.
• Verify the authenticity and legitimacy of clients to safeguard against fraudulent entities.
• Work effectively with Financial Crime and Regulatory Compliance teams to complete client onboarding.
• Ensure adequate knowledge of the client (KYC) to deliver appropriate products and services.
• Liaise with Risk and Traders regarding margin facilities.
• Engage with clients with integrity, ensuring high service standards and adherence to Monex policies.
• Understand and adhere to Monex's complaints procedure, escalating where necessary.
• Identify and appropriately manage conflicts of interest.
• Undertake the role as first-line defence with diligence.
• Ensure adherence with Monex's Anti-Money Laundering/Anti-Terrorist Financing (AML/ATF) compliance framework and other applicable Canadian regulatory principles.

Requirements

• Proven experience in a B2B sales, business development, or account management role, ideally within financial services or FX.
• Strong outbound sales track record with the ability to consistently meet call volume, talk time, and pipeline targets.
• Excellent relationship-building, negotiation, and presentation skills.
• Strong attention to detail, particularly with client onboarding, KYC, and record-keeping requirements.
• Ability to work collaboratively with sales, compliance, risk, and trading teams.
• High level of integrity and sound judgment when managing conflicts of interest and regulatory obligations.
• Act in accordance with the Monex Code of Conduct, Employee Handbook, and related policies.
• Compliance with PIPEDA and applicable Canadian regulatory requirements for all client and employee data.

Skills

• Sales
• Business Development
• Account Management
• Relationship Building
• Negotiation
• Presentation
• Attention to Detail
• Client Onboarding
• KYC
• Record-keeping
• Collaboration
• Integrity
• Judgment
• Conflict Management
• Regulatory Compliance
• Microsoft Office (Excel, Word, Outlook)
• CRM/database systems

Location

• Toronto

Work Type

• Full-time

Experience Level

• Not specified

Education Level

• Not specified

Salary/Compensations

• Competitive base salary plus commission structure

Benefits

• Comprehensive benefits package including health, dental, and vision coverage
• Career development opportunities
• Ongoing training and professional development opportunities

About the Company

• Monex is a leading global financial solutions provider offering tools to support business growth and strategic financial operations.
• Specializes in FX risk management and international payments, helping corporate and institutional clients navigate currency volatility.
• Facilitated $198 billion in FX turnover and managed $16.1 billion in assets in 2025.
• Has offices across North America, Asia, and Europe, serving over 70,000 clients worldwide.
• Combines global reach with deep local market expertise to enhance businesses with financial solutions and FX market analysis.

Equal Opportunity

• Not specified