About the Role
Serve as a trusted partner to the Senior Director of Quality & Patient Safety Enterprise Strategy and Integration in coordinating all project activities from concept through implementation, ensuring successful execution, measurable outcomes, and organizational alignment.
Responsibilities
- Lead end-to-end project management for complex initiatives across Quality, Patient Safety, Infection Prevention & Control (IPC), Transplant, Regulatory Affairs, and other Quality & Patient Safety (QPS) functions.
- Develop and manage project charters, clearly defining objectives, scope, timelines, deliverables, success metrics, and stakeholder responsibilities.
- Create monitoring tools and performance measures to evaluate project outcomes, identify root causes of challenges, and implement corrective actions.
- Facilitate project workgroup meetings, drive accountability for deliverables, manage action items, identify risks and opportunities, and coordinate resources.
- Develop executive-level presentations for report outs, including relevant visual and written materials for senior leadership and the Board of Trustees.
- Provide ongoing project updates and strategic recommendations to senior leaders, securing key decisions, guidance, and organizational support.
- Collaborate across departments and with organizational leaders to advance Quality & Patient Safety priorities and enterprise goals.
- Identify and implement process improvement opportunities, leveraging data analysis, best practices, and cross-functional partnerships.
- Analyze workflows and operational processes to improve efficiency, effectiveness, and overall performance.
- Develop and execute innovative solutions informed by data, performance metrics, and industry best practices.
- Support additional strategic initiatives and special projects as assigned.
Requirements
- Bachelor's Degree
- 5–7 years of project management, quality improvement, healthcare operations, or related experience
- Demonstrated experience leading cross-functional projects and driving process improvement initiatives
- All roles require on-site presence; employees should live within a commutable distance to NYP.
- NYP will not reimburse for travel expenses.
Skills
- Project Management Professional (PMP)
- Lean
- Six Sigma
Location
- New York, New York
Work Type
- Full-time
- Day shift
- On-site
Experience Level
- 5-7 years of project management, quality improvement, healthcare operations, or related experience
- 1-2 years of healthcare industry experience, preferably in a clinical setting
Education Level
- Bachelor's Degree
- Master's Degree
Salary/Compensations
- $97,000-$145,000/Annual
Benefits
- Comprehensive and competitive benefits that support you and your family in every aspect of life.
About the Company
- At NewYork-Presbyterian Hospital, every day is an opportunity to elevate the standard of care.
- Our state-of-the-art environment empowers continuous improvement, innovation, and collaboration.
- With an unwavering commitment to quality excellence, we remain one of the nation’s top hospitals – enhancing processes, supporting our teams, and delivering exceptional outcomes for patients.
- Join us and be part of the team that Makes it Possible.
- 2026 Best Companies in Healthcare, Biotech & Pharma – Glassdoor
- 2026 Best Place to Work – Glassdoor
- 2026 America’s Best Large Employers – Forbes
- 2026 America’s Best-In-State Employers – Forbes
- 2026 America’s Dream Employers – Forbes
- 2026 America’s Greatest Workplaces for Culture, Belonging & Community – Newsweek
- 2026 Best Places to Work in IT - Computerworld
- 2025 Great Place to Work Certified
- 2025 Best Employers for Women – Forbes
- 2025 Companies that Care – People
- 2025 America’s Greatest Workplaces for Mental Well-Being - Newsweek
Equal Opportunity
- NewYork-Presbyterian Hospital is an equal opportunity employer.
