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About the Role

As a Product Designer, you will play a key role in the evolution of Paperless Parts, helping us build innovative new products as we aspire to build the best technology platform in manufacturing. You can think in systems, prototype in real code, and partner deeply with engineering, product, and marketing to translate ambiguous customer problems into intuitive, production-ready solutions.

Responsibilities

• Lead design execution across key areas of the product by triangulating customer workflows, technical capabilities, and product strategy into intuitive, production-ready experiences.
• Prototype at multiple levels, from high-fidelity mockups to real front-end implementations that enable validation with customers and inform engineering direction.
• Strengthen collaboration between Design and Engineering by acting as a partner who improves speed, quality, and shared understanding throughout the build process.
• Design with intention for AI and data-driven features: partner with Product and Engineering to evolve how automation, intelligence, and insights appear within the product, balancing power, clarity, and trust.
• Participate in user discovery along with Product to learn directly from job shops, manufacturers, and buyers to ensure both new and existing solutions solve real workflow challenges.
• Collaborate and work closely with Product, Engineering, and Customer teams to deliver high quality work, ensuring customers are successful in solving problems around the delivered features.
• Partner with Marketing on content marketing design: create graphics, illustrations, and visual assets for blog posts, website, case studies, tradeshow events, email campaigns, and social content.
• Responsible for adherence to all security and privacy requirements, rules and regulations and implement as required.

Requirements

• 4+ years' experience in Product Design, Design Engineering, or Design Technology roles
• A strong portfolio demonstrating shipped work, systems thinking, and technical depth
• Curious, driven problem-solver
• Strong communication and facilitation skills
• Comfort working in or alongside modern front-end frameworks (React, design systems, prototyping in code, etc.)
• Proven experience in one or more of the following: Understanding of modern application architectures, B2B or B2C SaaS with a metrics-driven methodology, Design systems and component libraries, Content, brand, or event/tradeshow design
• Experience designing user-facing AI or data-driven workflows (LLMs, automation, or intelligent assistance) is a plus; deep ML expertise is not required
• Experience designing for marketing surfaces (web, brand, and campaign design) preferred but not required
• Manufacturing industry experience preferred but not required
• This position requires activities that are subject to US Export Control Laws and require US Citizenship or Green Card Holder.

Skills

• Product Design
• Design Engineering
• Design Technology
• Systems thinking
• Technical depth
• Communication
• Facilitation
• Modern front-end frameworks
• React
• Design systems
• Prototyping in code
• Modern application architectures
• B2B SaaS
• B2C SaaS
• Metrics-driven methodology
• Component libraries
• Content design
• Brand design
• Event/tradeshow design
• User-facing AI workflows
• Data-driven workflows
• LLMs
• Automation
• Intelligent assistance
• Marketing surfaces design
• Web design
• Campaign design

Location

• Boston, MA
• Encinitas, CA

Work Type

• Onsite
• Hybrid

Experience Level

• 4+ years' experience

Benefits

• Full benefits package including parental leave, and medical, dental, vision, disability, and life insurance.
• Open vacation policy
• Competitive salary
• Generous stock options
• 100% coverage of health, dental, and vision for you and your dependent
• Unlimited PTO
• 13+ paid holidays
• Company-sponsored wellness stipend
• Pre-tax Commuter and FSA/Dependent Care FSA
• 401(k) plan
• Employee recognition program

About the Company

• Paperless Parts is a SaaS startup helping manufacturers quote faster and win more work.
• From rockets to medical devices, we power the parts that move the world forward.
• Paperless Parts is the #1 quoting & estimating software purpose-built for the manufacturing industry.
• We are on a mission to transform the manufacturing industry, one interaction at a time.
• We celebrate each other's victories in and outside of work, respect each other as individuals and professionals, and value ideas over hierarchy.
• Paperless Parts promotes a culture of continuous learning, by always seeking ways to better ourselves, our team, and our customers.
• Paperless Parts emphasizes focused work, continuous improvement and strong relationships with colleagues and customers.
• Our three core values that are the foundation of our company culture, which every employee embodies: 'We are intentional', 'We are persistent', 'We are a team'.
• At Paperless Parts, we value intentionality, persistence and relationships.
• As a fast-growing company, we’re continually improving what we’ve built while still building from the ground up.
• Our headquarters is located in downtown Boston, MA and easily accessible to most transit routes (Red/Blue/Orange/Green Line/South Station/North Station).
• Our California office is our newest office which seats our West Coast sales team.
• The office has an open floor plan with several conference rooms to encourage collaboration with your colleagues in California and TV's to connect with those sitting in Boston or remotely.
• The office is walking distance from Downtown Encinitas, the Coaster train stop, and tons of activities on the 101.

Equal Opportunity

• Paperless Parts is committed to cultivating an equitable, inclusive, and supportive environment for all employees.
• We believe this environment creates a safe space for employees to share their experiences, brainstorm ideas, and grow their careers.
• Paperless Parts is an Equal Opportunity & Affirmative Action Employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.