About the Role
As a Solutions Engineer at Claroty, you will serve as a strategic technical advisor and trusted partner throughout the sales lifecycle, bridging business needs with deep technical expertise to support enterprise customers across industrial, healthcare, energy, and critical infrastructure sectors. In this high-impact, customer-facing role, you will collaborate closely with Sales, Product, Engineering, and Customer Success to design and deliver tailored cybersecurity solutions that protect complex OT/ICS environments. This role is ideal for a technically strong, business-savvy professional who thrives in dynamic environments and enjoys translating complex challenges into practical solutions.
Responsibilities
- Lead technical discovery to uncover customer pain points in OT/ICS environments.
- Architect bespoke Claroty solutions that integrate with existing IT/security stacks (SIEM, Firewalls, Asset Management).
- Plan and execute Proof of Concepts (PoCs), owning the technical win by demonstrating ROI and platform value through live evaluations.
- Deliver high-impact demonstrations to diverse audiences, from engineers to executive stakeholders.
- Own and contribute to technical responses for RFPs, RFIs, and security questionnaires, ensuring competitive positioning and technical accuracy.
- Act as a feedback loop between the field and Engineering, staying ahead of trends in industrial automation, Zero Trust, and threat landscapes.
- Architect and propose scalable Claroty solutions that integrate seamlessly with existing IT and security infrastructure, including SIEM, firewalls, asset management platforms, virtualization systems, and cloud environments.
- Represent Claroty at industry conferences, trade shows, and customer events, leading webinars and contributing to technical content.
Requirements
- 5+ years in Sales Engineering, Solutions Architecture, or a similar customer-facing technical role, preferably within cybersecurity, industrial automation, networking, or enterprise SaaS.
- Expert-level L2–L4 troubleshooting.
- Mastery of traffic acquisition (SPAN/RSPAN, TAPs, virtual switching) and virtualization (VMware, Hyper-V).
- Deep knowledge of industrial protocols (Modbus, CIP, DNP3, IEC 61850) and architect-level understanding of the Purdue Model.
- Ability to translate technical details into mission-level impact for non-technical stakeholders.
- Proven ability to manage multiple PoCs and complex RFP timelines simultaneously.
- Relevant certifications: CISSP, GICSP, or CCNA certifications are highly valued.
- Willingness to travel 20-30% as needed.
Skills
- Cybersecurity
- Industrial Automation
- Networking
- Enterprise SaaS
- L2-L4 Troubleshooting
- Traffic Acquisition
- Virtualization
- Industrial Protocols
- Purdue Model
- RFP/RFI Response
- Technical Demonstrations
- OT/ICS Environments
Location
- California
- PST timezone
Work Type
- Remote
- Hybrid
Experience Level
- 5+ years
Salary/Compensations
- $165,000 - $180,000
About the Company
- Claroty empowers organizations to protect the mission-critical infrastructure that underpins modern life. The AI-powered Claroty Platform serves as the single source of operational truth, providing the deepest visibility and broadest protection across cyber-physical systems (CPS), leveraging five core solutions: asset inventory, exposure management, network protection, secure access, and threat detection. Claroty helps organizations operationalize CPS protection through a programmatic approach designed to reduce risk, maintain operational integrity, and meet compliance–whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD). Claroty is deployed by hundreds of organizations at thousands of sites globally. The company is headquartered in New York City and has a presence in Europe, Asia-Pacific, and Latin America.
- A Great Place to Work® certified company, Claroty is headquartered in New York City with employees across the world. The company is widely recognized as the industry leader in CPS protection, with backing from the world’s largest investment firms and industrial automation vendors, named a Leader in The Forrester Wave™: IoT Security Solutions, Q3 2025, recognized by KLAS Research as Best in KLAS for Healthcare IoT Security five years in a row, and ranking on the Forbes Cloud 100 and Deloitte Technology Fast 500 for multiple consecutive years.
Equal Opportunity
- Claroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases.
