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About the Role
Our Pediatrics Guilderland office is hiring a full-time Patient Support Specialist to join their team. This position was formerly known as a Medical Secretary.
Responsibilities
- Greet and check in patients upon arrival.
- Process incoming telephone calls and messages according to office policy.
- Schedule patient appointments following office protocols.
- Schedule all follow-up appointments as directed by providers or indicated on encounter forms.
- Obtain patient signatures on appropriate waivers per insurance requirements.
- Organize and monitor the provider's daily schedule.
- Maintain timely patient flow.
- Verify and update patient insurance coverage and demographic information at each visit.
Requirements
- High school graduate or equivalent.
- Previous clerical experience in a medical practice preferred.
- Strong computer skills.
- Knowledge of medical terminology and office procedures preferred.
- Ability to use interpersonal skills to establish and maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers, and external customers.
- Maintain strictest confidentiality and discretion.
Skills
- Superior customer service skills
- Medical terminology
- Office procedures
- Interpersonal skills
- Confidentiality
- Computer skills
Location
- Guilderland
Work Type
- Full-time
- 40 hour work week
Education Level
- High school graduate or equivalent
- Additional education desirable
Salary/Compensations
- $18.00 - $24.00 per hour
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid holidays
- Paid time off
- Retirement plan
About the Company
- Community Care Physicians is committed to providing competitive compensation with opportunities for professional and financial growth.
- The company offers a comprehensive total rewards package.
- We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives.
Equal Opportunity
- Community Care Physicians is an Equal Opportunity Employer.