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About the Role

The Ramp Service Agent is responsible for handling customer luggage, loading and unloading baggage on and off aircraft, marshaling and pushing back aircraft, operating ground service equipment (GSE), servicing arriving and departing flights, and assisting customers with special needs and customer service agents as needed.

Responsibilities

• Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities.
• Move luggage and comail of various weight and dimensions to and from aircraft and airport luggage receiving area.
• Load and unload baggage, luggage, and comail.
• Operate ground equipment, including tugs and belt loaders.
• Marshal aircraft to and from gates.
• Provide proper handling of baggage requiring special care.
• Service aircraft lavatories.
• Perform aircraft interior cleaning.
• Responsible for aircraft security searches and commissary security searches.
• Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained.
• Follow safety regulations which include the proper use of ground equipment and wearing proper safety items.
• Able to communicate using a two-way radio.
• Complete all required training.
• Only complete tasks for which you are fully trained.
• Report any safety hazard or incident immediately.

Requirements

• Must have a valid driver's license.
• Must pass a 10-year background check and pre-employment drug test.
• Must be able to complete required training.
• Must be able to work in a high-pressure environment.
• Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for up to 25 feet.
• Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time.
• Must have sufficient vision and ability to safely perform the essential functions of the position.

Skills

• Communication using a two-way radio

Work Type

• Flexible schedule including nights, weekends, and holidays
• Hours will vary based upon flight schedules
• Number of weekly hours may increase or decrease due to seasonal flight changes

Salary/Compensations

• Starting wage $19.00 per hour

Benefits

• Paid Time Off