About the Role
As a Tactical Security Guard for our parking facilities, you’ll be the steady presence people count on — ensuring safety, providing support, and protecting public spaces with professionalism and empathy. This is more than a guard role — it’s about leadership through action, awareness, and care.
Responsibilities
- Engage with the public compassionately, especially individuals from vulnerable sectors, showing empathy and respect in every interaction
- Work in the heart of Dowtown Toronto across different parking facilities
- De-escalate conflicts calmly using sound judgment, communication, and situational awareness
- Act as a first responder, providing immediate support in medical or crisis situations until emergency services arrive
- Patrol parking environments — including lots, stairwells, and exteriors — to maintain a visible and reassuring presence
- Monitor alarms and surveillance systems, ensuring equipment is functional and incidents are addressed promptly
- Deliver professional customer service, assisting clients and visitors with inquiries or concerns
- Document incidents and coordinate with law enforcement or emergency services as required
Requirements
- Authorization to work in Canada
- Valid Ontario Security Guard Licence
- Valid First Aid and CPR Certification - WSIB approved
- Valid Ontario Driver's license
- Clean driver's abstract
- Ability to stand and patrol for 12-hour shifts
- Ability to conduct interior and exterior patrols in extreme weather conditions
- Minimum 1 year of tactical experience engaging with members of the vulnerable population
- Police Foundations diploma or previous police/military experience (strong asset)
- Availability of day and night shifts throughout the week (comfortable to work 12 hour continental shifts, either days or nights)
Skills
- Calm under pressure
- Reads people instinctively
- Turns tension into trust
- Leadership through action
- Awareness
- Care
- Empathy
- Respect
- Sound judgment
- Communication
- Situational awareness
- Customer service
Location
- Downtown Toronto
Work Type
- Full-Time
- Day shifts
- Night shifts
Experience Level
- Minimum 1 year of tactical experience
Education Level
- Police Foundations diploma or previous police/military experience (strong asset)
Salary/Compensations
- $21.12/hr
Benefits
- Comprehensive benefits package
- Continuing education through GardaWorld Academy
- All Gear Provided: Uniform and use-of-force training at no cost
About the Company
- GardaWorld is Canada’s leading security organization.
