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About the Role

Omega's seasonal staff experience offers the opportunity to contribute professional skills and compassionate customer service while thriving in a vibrant learning-oriented environment. Seasonal staff members represent Omega as excellent stewards of professional and compassionate service, with each interaction creating the Omega experience.

Responsibilities

• Lead by example; familiarize staff with, embody, and consistently enforce Food & Beverage policies and procedures.
• Integrate Omega’s core values and manager feedback into work performance.
• Assist and oversee the training of Dining Hall staff to the standards set by Food & Beverage management.
• Regularly run shifts in an exemplary fashion to facilitate ongoing training of Shift Leaders and reinforcing Food & Beverage standards to staff.
• Provide regular feedback to shift leaders, servers, greeters, and dishwashing staff, and hold space for staff ideas and upward feedback.
• Attend the weekly Food & Beverage Manager Meeting and any mandatory meetings.
• Communicate matters pertaining to staff, guests, maintenance, and inventory to Food & Beverage Management.
• Maintain and respect healthy boundaries with managers, coworkers, program participants and community members.
• Tend to routine maintenance and deep cleaning.
• Keep Food & Beverage staff informed around seasonal trends, upcoming Food & Beverage and Omega happenings, and any policy/procedure changes.
• Prioritize the Dining Hall service experience.
• Maintain current knowledge of Dining Hall inventory.
• Tend to the Dining Hall phone line and radio while on shift.
• Be present on the floor during meal service, attending to guests’ needs at all times.
• Tend to routine stocking in Back of House area, and paper products.
• Tend to special event pick-ups, reserved and silent seating, and any other special event set-up.
• Anticipate and address specific dining hall needs for the day.
• Communicate significant shift happenings and staff needs to the Dining Hall Manager via email.
• Perform other duties as assigned by Supervisor.
• Assist the Dining Services Manager in the supervision of all Dining Hall staff.
• Share the overall direction, coordination and evaluation of the Dining Hall Shift Leaders, Servers and Greeters.
• Carry out supervisory responsibilities in accordance with the organization's policies.
• Train employees, plan, assign and direct work, appraise performance, reward and correct employees, address complaints and resolve problems.

Requirements

• At least 1 year supervisory experience.
• Minimum, 2 years, experience working in the food service industry.
• Timely, reliable and service oriented individual.
• Excellent interpersonal and customer service skills.
• Team player.
• Alignment with Omega's mission, goals and core values.
• Ability to frequently move items that weigh 30-50 pounds for various needs.
• Ability to remain in a stationary position 50% of the time.
• Ability to traverse a hilly campus in diverse weather conditions.
• Ability to position self to perform diverse job tasks as necessary.
• Ability to communicate information and ideas so others will understand.
• Ability to work in a constant state of alertness and safe manner.
• Ability to observe details at close range.

Skills

• ServSafe Certification preferred.

Location

• Omega Campus

Work Type

• Residential
• Seasonal
• Full-time

Experience Level

• 1 year supervisory experience
• 2 years food service industry experience

Salary/Compensations

• Wage
• Compensation package is at minimum equivalent to the New York State minimum wage.

Benefits

• Indoor housing
• Three delicious meals per day in our mostly vegetarian Dining Hall
• Access to Omega’s staff benefits
• Access to specially designed Holistic Education Program classes, trainings, and events.

About the Company

• Omega's seasonal staff experience offers the unique opportunity for individuals to contribute professional skills and compassionate customer service while thriving in a vibrant learning-oriented environment.
• Omega is an equal opportunity employer and complies with all applicable federal, New York State, and local laws.
• We celebrate diversity and are committed to creating an inclusive environment for all.
• As a community of learners, we are committed to putting our organizational aspirations into practice, as outlined in our Justice Equity Diversity Inclusion (JEDI) Statement.

Equal Opportunity

• Omega strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of actual or perceived race; color; creed; age; religion; national origin; citizenship status; sex (including pregnancy, childbirth, and related medical conditions); gender (including gender identity); sexual orientation; disability; marital status; partnership status; familial status; status as a victim of domestic violence, stalking, or sex offenses; genetic predisposition; veteran’s status; military status; or any other basis protected under applicable federal, state, or local laws, regulations, or ordinances.
• All Omega employees, other workers, and representatives are prohibited from engaging in unlawful discrimination.
• This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.