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About the Role

We are seeking a friendly, personable, and reliable Client Accountant/Client Administrator to join and support our accounts department. The role requires a proactive and organized individual capable of completing tasks efficiently and accurately, even under pressure, while maintaining excellent client care.

Responsibilities

• Perform daily accounts procedures including collecting and processing rents and payments to landlords and contractors.
• Conduct daily bank reconciliations.
• Monitor rent arrears, chase payments to strict deadlines, and provide detailed weekly reports to the branch office.
• Keep landlords updated and advise on possession procedures for Section 8 and Section 21 notices.
• Monitor rent arrears with Rent Warranty and report to the warranty department within strict deadlines.
• Receive and process purchase ledger invoices for company accounts, liaise with head office, and handle supplier queries.
• Perform general office administration, including handling telephone inquiries and managing multiple Outlook inboxes.
• Address landlord statement queries and landlord council tax accounts.
• Liaise with and advise the Management Department on contractor queries.
• Provide annual statements to landlords.
• Provide tenant references at the end of a tenancy.
• Maintain notes on the software system.
• Process daily and end-of-month figures by tight deadlines and update various Excel sheets.
• Handle general day-to-day office duties.
• Process move-in statements.
• Process deposit return payments.
• Register and de-register deposits on the government website.
• Perform quarterly deposit reconciliations.

Requirements

• Demonstrate strong and effective verbal, written, and interpersonal communication skills.
• Show a willingness to undertake administrative tasks efficiently and in a timely manner.
• Possess strong literacy and numeracy skills.
• Be friendly and helpful.
• Be flexible and able to prioritize a changing to-do list.
• Have good listening skills, be able to build strong relationships, be flexible/open-minded, solicit performance feedback, and handle constructive criticism.
• Exhibit a desire to continuously learn and increase competency levels.
• Maintain excellent attention to detail and accuracy in a fast-paced environment.
• Be able to identify and solve inaccuracies within the system.

Skills

• Good knowledge of Excel
• Good knowledge of other Microsoft Office programs
• Good computer skills, especially Microsoft Excel
• Excellent attention to detail and accuracy
• Ability to identify and solve inaccuracies within the system

Location

• Not specified

Work Type

• Full-time

Experience Level

• Not specified

Education Level

• Not specified

About the Company

• Full training will be given for Reapit software.